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Cornerstone OnDemand

Senior User Researcher

Mumbai, India

Cornerstone is an AI-powered knowledgecloud for unified discovery, knowledge management, and personalized learning.Our award-winning Learning Management System (LMS) and Learning ExperiencePlatform (LXP) is used globally by Fortune 500 companies and governmentorganizations to solve the discovery, curation, and recommendation problems ofcontent fragmentation across external, internal, and tacit knowledge sources.

Our mission is to democratize learning. Often called the "Netflix of Learning"our goal is to provide frictionless access to knowledge for our enterprise andassociation customers making learning "the way we work". Our goal is to helpupskill the globe to meet the demands of a rapidly changing digital world inthe 4th Industrial Revolution.

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Role: Senior UX Researcher


Overview: As a Senior UX Researcher, youwill play a pivotal role in shaping and enhancing our products by leading userexperience research initiatives. You will be responsible for driving the userresearch strategy, collaborating with cross-functional teams, and providinginsights that inform product design and development.

Responsibilities:

  • Research Strategy: Develop and execute acomprehensive user research strategy that aligns with product goals and userneeds.
  • Leadership: Lead and mentor a team of UXresearchers, fostering a culture of collaboration and continuous improvement.
  • Study Design: Plan, design, and conductuser studies, usability testing, and other research activities to gatheractionable insights.
  • Data Analysis: Analyze qualitative andquantitative data to derive meaningful conclusions and actionablerecommendations for product improvement.
  • Cross-functional Collaboration: Collaboratewith product managers, designers, and engineers to integrate user researchfindings into product development processes.
  • User Advocacy: Advocate for the user byensuring that their needs, behaviors, and preferences are at the forefront ofproduct decision-making.
  • Innovation: Stay abreast of industrytrends, emerging technologies, and best practices in UX research to driveinnovation within the organization.

Requirements:

  • Experience: Minimum of 6 years ofexperience in UX research with a focus on digital products and services.
  • Leadership Skills: Proven experienceleading and mentoring UX research teams, with a track record of fostering acollaborative and high-performing culture.
  • Methodological Expertise: Deep expertise ina variety of user research methods, including but not limited to usabilitytesting, interviews, surveys, and field studies.
  • Data Analysis Skills: Strong analyticalskills with the ability to derive meaningful insights from qualitative andquantitative data.
    Communication: Excellent communicationskills, with the ability to present research findings and insights to diversestakeholders in a clear and compelling manner.
  • Strategic Thinking: Demonstrated ability toalign UX research initiatives with overall business and product strategy.
  • Problem-Solving: Strong problem-solvingskills and the ability to approach complex challenges with creativity andinnovation.
  • Education: Bachelor's or Master's degree inHuman-Computer Interaction, Psychology, or a related field.
  • This role offers an exciting opportunityfor an experienced UX researcher to contribute to the evolution of our productsand lead a dynamic team in creating exceptional user experiences. If you arepassionate about user-centered design and possess the skills to drive impactfulresearch, we invite you to apply for this challenging and rewarding position.

Client-provided location(s): Andheri East, Mumbai, Maharashtra, India; Pune, Maharashtra, India
Job ID: CornerstoneOnDemand-req9361
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Work Visa Sponsorship
    • Leadership Training Program