Senior Manager, Payroll

The Senior Manager for the global payroll organization will bring vast payroll expertise to our International Payroll operations spanning 25 countries. This role will be responsible for overseeing the global payroll processes for the Company across the Americas, Europe, Middle East, Asia and India. They will partner and collaborate with functions across the organization to deliver payroll services that optimize operational excellence and create a deeper bench of experienced talent within the payroll team. Reporting to the head of the People Team Shared Services organization, they will oversee current staff located across the globe. This leader will be a key in developing and implementing strategies to scale the payroll operations and related systems while maintaining quality and accuracy.

In this role you will:

Major Areas of Accountability

• Lead and create a global payroll strategy for a 3500+ employee organization
• Oversee all processes within the global payroll processes to ensure payroll is processed accurately and on time, and all payroll issues are resolved timely
• Support proper recording of payroll-related transactions in the accounting system
• Develop and build relationships with country payroll providers to make recommendations for future strategies
• Create, oversee, and share payroll reports, of both operational and financial in nature; Find ways to add value with analysis and reporting on workforce management
• Design and implement workflows and internal controls within systems to ensure all payroll transactions are processed accurately, timely and in compliance with international, federal, state, local and country specific laws and regulations
• Participate in the design and implementation of internal controls and documentation
• Coordinate closely with People Team Centers of Excellence (COEs) to ensure that benefits and other withholdings are reflected accurately in payroll records
• Support enhancements to the system of record (Galaxy) and payroll systems, including planning to for scale through mergers and acquisition (M&A) activity
• Ensure tax and regulatory compliance related to workers compensation and tax withholdings
• Lead, coach, mentor and train the team; take an active interest in their growth and develop the next generation of leaders
• Develop a team of subject matter experts to be points of contact for all internal and external payroll inquiries; manage employee queries utilizing a ticketing system
• Manage payroll related financial closing activities for the month/quarter/year-end as well as external audits
• Monitor the latest payroll and wage laws and regulations to ensure tax and benefits compliance is maintained within systems
• Ensure quarterly and annual filings and reporting requirements execute with accuracy and are filed timely, including 401k audit, in partnership with Total Rewards and Accounting teams
• Lead or assist on special tasks and projects as needed (e.g., external/statutory/ compliance audits and filings, entity set up, system implementation, etc.)
• Actively engage and collaborate with cross functional teams and leadership to ensure business objectives and priorities are met and executed effectively

• Highly analytical in nature and an aptitude for quantitative and qualitative analysis
• Demonstrated ability to make recommendations and influence outcomes
• Excellent team building and leadership skills with a focus on continual development, performance, accountability, and self-motivation
• Strong negotiation and communication skills; experience in effectively communicating key data including presentations to senior management

• Exceptional relationship-building and interpersonal skills and the ability to interact positively with cross-functional stakeholders at all levels in the organization

• Excellent organizational skills and attention to detail
• Demonstrates professionalism and maturity in handling confidential information

• Demonstrated ability to define problems, establish alternatives, and determine the optimal course of action in the context of broader business strategies and objectives
• Work well under pressure, prioritize, meet deadlines, drive projects to completion, and manage the results

• Bachelor's degree or higher in accounting, finance, business, or other relevant or related field or equivalent experience;
• 8+ years of progressive experience overseeing the processing of multi-country payrolls for a large exempt employee population with a minimum of 15 years overall experience in a payroll organization
• Minimum of 4 years of experience leading and managing teams
• Experience with outsourced payroll compliance vendors (e.g., ADP, activpayroll) and selection/administration required
• Experience with Oracle, CSX (Galaxy), and Tableau a plus
• Experience transforming a payroll function to maximize automation, scalability, and cost effectiveness, building new capabilities and process optimization

• Preferred to have a membership in recognized Payroll Professional body
• Ability to handle sensitive and complex situations with sound judgment, tact, and discretion
• Ability to work with geographically dispersed teams
• Ability to work independently

• Master's degree related to accounting/finance or equivalent