Associate Systems Engineer

In this role, you will work on the following...

• Managing Defects and Work Orders, solving issues with proper RCA
• Alerts Management, Scoping Repetitive Alerts for Automations.
• Responsible for systems operations and support to maintain uninterrupted production systems and databases.
• Research and resolve complex problems encountered during the installation and operation of our software applications to ensure negligible impact on client and internal operations.
• Maintain uninterrupted production systems and 99.99% application and system uptime
• Manage automation framework via orchestration tools like Jenkins/Rundeck and AWS Lambda/ Systems Manager
• Working on Rotational Night Shift to Support US Hours
• Assist and Support automation framework by incrementally adding more tools to the framework using PowerShell/Python and CloudFormation

• 2+ years of hands-on System Engineering and Administration, Networking, or Data Center operation and support experience, specifically for a significant technology or internet company
• Solid experience with Windows (IIS), EFT FTP, Linux (CentOS), and Storage (Backups)
• Good to have MSSQL and NoSQL Basic and application troubleshooting experience on tools like Splunk.
• Intermediate Scripting skills if not an expert on PowerShell/Shell/Python/Ansible
• Strong knowledge and expertise in virtualization and managing hybrid cloud-based virtualized infrastructure
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Practice sustainable incident response and blameless postmortems.
• 2+ years of hands-on System Engineering and Administration, Networking, or Data Center operation and support experience, specifically for a significant technology or internet company
• Bachelor's degree in Engineering or Computer Science or equivalent work experience required.
• Willing to work in shift 247365
• Added Advantage: Experience with Hosting and SASS Companies
• Experience working with Windows/Linux, system administration, automating tasks/processes at every opportunity, and owning an environment could be the job for you.