Job Description
We are looking for you to support our area Network Security at the location Querétaro.
- IT Service Specific - Service design, technical design, consulting and 3rd level support for Continental Automotive global Secure Connectivity Solutions: Next Generation Firewalling, Network Access Control, Network Security Technologies
- Service Management - Communication and coordination of activities with external suppliers, hardware vendors and internal departments for service-related topics (Design, Demand Mgmt., Implementation, Incidents, Changes)
- Service Management - Drive Escalation and Problem Management processes with internal IT teams and external service providers
- IT Service Specific - Develop and recommend measures in order to improve the network and network security structure by considering functionality and costs
- IT Service Specific - Support Application and Service Owner with complex performance problems related to the Secure Connectivity Solutions: analysis, setup different scenarios, document performance measurements, troubleshooting, testing
- IT Service Specific -Plan, provision and maintain an automation, orchestration and analysis platform for Secure Connectivity Solutions
- Project Management - Project work in global teams
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Qualifications
- Bachelor's degree (Computer Science, Information Technology or comparable study)
- Good communication and presentation skills
- Well organized technical planning and problem-solving skills;
- Ability to creatively solve problems with minimal guidance, while maintaining a timely, cost effective approach;
- High motivation to work in a challenging, global acting and multicultural team;
- Business fluent English language skills (written and spoken)
- Willing to relocate to Queretaro
- 3 years in IT Infrastructure Networks
- Experience in the area of service IT Service Management
- Experience in working as part of a global acting and multicultural team, with international supplier/vendors
- Expert knowledge in the networking area: Network topologies, TCPIP protocols, Dynamic Routing Protocols
- Expert Knowledge of Next Generation Firewall Solutions
- Knowledge of Cisco network and network security solution: e.g. ISE
- Knowledge in the LAN/WLAN area
- Knowledge in the area of network automation & monitoring
- Knowledge of IT Service Management
- DevOps skills is a plus
Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2021, Continental generó ventas por 33 800 millones de euros y actualmente emplea a más de 190 000 personas en 58 países y mercados. El 8 de octubre de 2021, la empresa celebró su 150 aniversario.
El sector del grupo Automotive incluye tecnologías para sistemas de seguridad pasiva, frenos, chasis, movimiento y control de movimiento. La cartera también cuenta con soluciones innovadoras para la conducción asistida y automatizada, tecnologías de visualización y operación, soluciones de audio y cámara para el interior del vehículo, así como con tecnología inteligente de información y comunicación para los servicios de movilidad de operadores de flotas y fabricantes de vehículos comerciales. La gama de productos y servicios se completa con actividades integrales relacionadas con tecnologías de conectividad, electrónica de vehículos y computadoras de alto rendimiento.