Indirect Lending Assistant Manager

Indirect Lending Assistant Manager

 Consumers Credit Union is looking to hire a passionate Indirect Lending Assistant Manager to join our team. In this role, you will lead a sales and service driven team promoting Consumers culture, team engagement and growth of the indirect loan program. 

What you will be doing: 

• Implement growth strategies for indirect lending which support the credit union's mission, vision, and goals.
• Support the Indirect Manager as needed. 
• Manage the indirect lending and funding process including program structure, service, quality, efficiency, and accuracy.
• Coach indirect buyers and support the development of a sales driven underwriting team.
• Optimize efforts in credit quality, documentation, loan origination processes, dealer management, system optimization, product management, and sales of indirect loans.
• Work collaboratively with all Credit Union departments including but not limited to Loan Servicing, Operations, Retail Sales, IT, Compliance, Collections, HR, Training and Marketing on strategic initiatives.
• Assist in education and promotion of Direct to Indirect Program to retail.
• Drive data driven analysis to support decision quality, yield, growth, efficiency, and dealer performance.
• Assist in managing dealer incentive expense.
• Participate in dealer events and outside sales.
• Handle member contact including loan interviewing, approvals/denials within authority limits; assist in resolving member complaints.
• Review loan decisions and provide training support to other employees as needed.
• Stay current on economic conditions and industry trends affecting consumer lending.
• Develop and monitor action plans supporting the credit union's strategic goals.
• Support Indirect Program Manager with achievement of growth, income, delinquency and charge off goals.
• Monitor competitor offerings and assist in product and rate development.
• Prepare lending reports and develop departmental procedures.
• Conduct loan file audits to ensure quality and policy compliance.

What you will bring to the table:

• Bachelor's degree preferred with 3+ years lending experience required
• Dealership experience preferred – indirect, dealership finance and/or dealership management
• Leadership experience preferred
• Understanding and experience with credit risk and loan underwriting
• Strong communication, organizational and customer service skills
• Demonstrated ability to support strategic initiatives
• Working knowledge of federal and state lending laws
• Outside sales experience preferred
• Collections experience helpful
• Knowledge of credit union products and services
• Familiarity with loan regulations and Credit Union policies.

What you didn't know about the team: 

At Consumers, you're joining a team that works closely together and counts on one another. You'll find the people here enjoy an unusual high level of camaraderie.

Perks: