JOB DESCRIPTION
Location: Bolingbrook, IL (Hybrid)
In this position, you'll be based in the Bolingbrook, IL office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Computershare has an exciting opportunity for a permanent full-time Team Lead, Development Support (Perl & CCM) to join our Computershare Communication Services team.
A role you will love
In this role, you'll be a part of our dynamic CCS team which provides integrated customer communication solutions worldwide. You will lead a team that tests systems and manage defects that ensure the business meets the needs of its clients, internally and externally, by following the prescribed standards and methodologies as determined by our different technical groups.
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Other key responsibilities include:
- Building and maintaining customer communication management (CCM) solutions that will interact with various systems for print and electronic communications
- Leading and mentoring developers (locally and remote) to the successful completion of your team's initiatives
- Scheduling and coordinating development resources for development related projects and support items
- Approving timekeeping for development team and ensuring the accuracy and timeliness of those submissions
- Determining and communicating development estimates as needed
- Keeping audit, training, and any other needed documentation up to date
What will you bring to the role?
To be successful in this role, you will require excellent logical reasoning and problem-solving skills. You will also need to learn quickly and work both autonomously and in a team.
You'll also bring:
- 3 + years of proven knowledge and experience with document composition engines and languages including Perl
- 1+ years' experience of supervising, mentoring and/or coaching other team members
- Proven ability to work under pressure and meet tight deadline
- Strong experience in reviewing business requirements & technical specifications to determine necessary changes needed to satisfy requirements
- Analytical thinking involving analysis of solution constructs and proper methods of validation and reconciliation
- Proven ability to identify project/product risks and communicate effectively to get them resolved
- Ability to work flexible hours as required
Bonus points if you have:
- Experience with the following: Quadient Inspire Developer, XML, JSON, SQL, C++, TypeScript, JavaScript, Groovy
- Knowledge with various version control tools, such as Git, TFS, ADO
- Experience working within in-house built tools and the ability to adapt to learning the ins and outs of these types of tools
- Understanding of both Waterfall and Agile methodologies
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The typical base pay range for this role is $105,000-$130,000 USD.
#LI-Hybrid #LI-SM1
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
We're one of the world's leading essential communications businesses with over 30 years' market experience and expertise in the latest technologies. Our communications team design, create, deliver, receive, store and manage business critical communications that enhance customer experience and improve communication effectiveness for our clients.