Site Support Technician

• You will be working within a supportive department, where the teams are focused on being the best.
• We're a global organisation; you'll be exposed to the wider business and opportunities to work in a global capacity.

Keep on reading to find out a bit more about what you'll be doing, and the type of person that we're looking for.

A role you will love

As a Site Support Technician, you will play a crucial role in providing extensive support and advice on a wide range of IT services and technologies. Your role will involve investigating, diagnosing, and resolving complex issues related to hardware, software, and connectivity, as well as supporting and delivering a pipeline of project work.

Key responsibilities include:

• Provide wide-range technical support and solve problems to make technology straightforward for clients.
• Maintain clear communication with the technology team and internal customers, ensuring all incidents and requests are handled effectively and within agreed service levels.
• Provide physical support on site carrying ensuring excellent workspace environments.
• Regular housekeeping of IT Equipment
• Asset Control and Security
• Supporting 2nd and 3rd Line support Teams

You may be also required to travel to other sites across the UK and Europe.

What will you bring to the role

We are looking for someone who has meticulous attention to detail, strong communication and written skills. You will have experience of working in a high-pressure environment, supporting a diverse range of users.

Key skills required:

• Experience with Windows Active Directory, Microsoft Office 365 suite, Azure Active Directory.
• Practical experience in a busy technical support environment
• Familiarity with security threats and mitigation strategies, and expertise in modern EUC solutions such as Windows 10/11, MS Office 365.
• Strong technical, analytical, and interpersonal skills to drive continuous improvement and effective process automation.
• Excellent communication skills and stakeholder management.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle
Health and wellbeing rewards that can be tailored to support you and your family
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Client-provided location(s): Munich, Germany

Job ID: Computershare-10601

Employment Type: FULL_TIME

Posted: 2026-01-17T18:39:59