JOB DESCRIPTION
Senior Secondary Offering Specialist
Location: Louisville, KY (Hybrid)
In this position, you'll be based in the Louisville, KY office for a minimum of three days a week, with the flexibility to work from home for some of your working week. This role has in-office operational requirements and so we're unable to consider employees who wish to continue an existing, fully remote working arrangement.
We give you a world of potential
Computershare is the world's largest stock transfer agent, pioneering much of the securities industry's innovation to help clients build and maintain strong relationships with their investors, employees, and customers. For over 35 years, we have rapidly grown in markets worldwide to meet the evolving needs of our 12,000 clients.
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The Special Issuance Group (SIG) - Specialized Processing executes all client-directed transactions, including Initial Market Closings (IPO) and Secondary Market Closings for new and existing clients. The team works closely with clients and counsel, providing guidance and empowered decision-making related to the process and our requirements.
A role you will love
Are you ready to operate independently within a dynamic team to coordinate with clients, counsel, and internal partners? As a Sr. Secondary Offering Specialist, you will deliver on regulatory and legal document review/feedback and meet strict time frames for closings. Under minimal supervision, you will support the management team as the subject matter expert on client-related Market transactions such as Closings and Secondary Offerings. Join us and make a significant impact in a rewarding environment!
Some of your key responsibilities will include:
- Deliver accurate and timely payments based on Front Office instruction.
- Process payments with coordination from various internal and external dependencies.
- Secure information and manage project delivery.
- Document and deliver all tasks related to payments.
- Prepare and reconcile payments for Issuer and Plans clients, uploading data to SCRIP.
- Interface with clients, vendors, and internal stakeholders to ensure successful payment delivery.
- Manage multiple project deliverables and ensure SLAs are met.
- Prioritize escalated time-sensitive tasks from management.
- Understand work processes and procedures for end-to-end payment delivery.
- Apply operational procedures with proficient knowledge.
- Collaborate across teams to achieve overall goals and objectives.
- Pay attention to detail and use evaluative judgment based on best practices.
- Resolve problems by identifying and proposing solutions guided by policies.
- Impact delivery of agreed service levels with customers.
- Ensure quality standards and time constraints are met.
- Communicate clearly with internal teams and external clients.
- Handle complex queries with tact and diplomacy.
- Support continuous improvement and project-related activities through effective communication.
What will you bring to the role
- Some college: or one to two years related experience and/or training; or equivalent combination of education and experience
- 3 - 5 years of Transfer Agent experience
- Intermediate level knowledge/use of Microsoft Excel
- Excellent written and verbal communication skills, client-facing and internal
- Ability to read, interpret legal documents, and comprehend complex instructions, short correspondence, and memos
Rewards designed for you
Paid parental leave, flexible working and a caring and inclusive culture.
Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.
Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.
Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.