Operations Clerk III

Responsibilities include but are not limited to:

• Operate the mail meter machine, handheld package scanner, and the photocopier/scanner
• Maintain records of receipt, mailing dates, and other required information
• Package, weigh, and process outgoing items including UPS, FedEx, USPS, and Priority Mail to meet service level agreements.
• Research unidentifiable mail
• Collaborate with team members to resolve issues

What will you bring to the role?

This position is on the Mailroom team within our Corporate Trust (CCT) organization. In this role you will manage incoming and outgoing mail for CCT, perform research on our system of record, and use customer service skills to facilitate communications. The Clerk III is an ideal position to begin, or enhance, your Computershare career!

Other key skills required or preferred for the role include:

Required Qualifications:

• 1+ year of financial services, customer services experiences, or a BS/BA degree or higher.
• 1+ year of experience in mail operations.

Desired Qualifications:

• Microsoft Office skills - we use MS Forms, MS Planner, Excel, Outlook, and Word daily.
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information.
• Experience using the BPM custom workflow tool.
• Strong attention to detail and accuracy.
• Excellent verbal, written, and interpersonal communication skills.
• Effective organizational and prioritizing skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Ability to be flexible and adaptable to changing priorities and deadlines.
• Ability to escalate issues as needed.
• Ability to interact with all levels of an organization.

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

Compensation. The typical base pay range for this role is $39,779 - $45,000. This base pay is a national average and may not be applicable to all locations.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

We're a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, and governments and institutions. Our organisation offers a broad range of services with a best-in-class reputation built on our high-touch approach to client service. We're looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.