JOB DESCRIPTION
Location: Toronto, Canada (Hybrid)
This is a hybrid position primarily based in Toronto, CA. We're committed to your flexibility and wellbeing and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. Find out more about our culture of flexible working.
We give you a world of potential
The Meeting Event Specialist will work collaboratively with the Issuer Services Registry/Front Office teams and other business units to meet the client's Meeting and/or Mailing requirements. They will assume responsibility for assigned files and handle their execution in accordance with processes, time frames, regulatory requirement and guidelines.
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A role you will love
The Meeting Event Specialist will work closely with the Relationship Manager and other internal stakeholders to ensure all meeting tasks are reviewed and actioned in order to meet strict deadlines and service delivery levels. You will bring your passion for client service, product innovation, product growth and program execution to this critical role. Your experience and drive will play a major role in the ongoing development of this market and Computershare's solution delivery.
Some of your key responsibilities will include:
- Receives job instructions via RADAR from Relationship Manager and schedules jobs.
- Interacts with Relationship Managers and other internal departments, such as CTS and CCS, in processing various jobs and coordinates with CCS to ensure the quality control effort between print and mail through communication and inspection. This is for the purpose of producing cards, print files, e-mail blast files and lists.
- Review and update the Householding flag to SCRIP, as requested to eliminate the mailing of a proxy statement and annual report, which results in a cost-saving feature for our clients.
- Handles complex processing jobs, such as e-consent, householding, and special extract accounts.
- Attends adhoc meetings as needed with all areas (programming, design, operations, account management, etc.) to ensure schedules are on track and determine any potential scheduling issues before they occur.
- Tabulates incoming proxy vote including the registered vote (by mail, phone and internet), the street vote, and the plan vote (if applicable). Responsible for the more complex issues.
- Tracks timely receipt of Broadridge and DTC files.
- Processes and reconciles incoming Broadridge files.
- Reports vote counts to internal administrators and external plan trustees.
- Enters system parameters to create various proxy related reports.
- Other duties or tasks as assigned by management.
What will you bring to the role?
Required:
High School Diploma or Equivalent.
Experienced in dealing with conflicting priorities and managing expectations.
Experienced in adapting style to influence a range of stakeholders.
Excellent accuracy and attention to detail.
PC skills - proficient in all aspects of MS Office.
Strong numeracy skills.
Strong team player.
Knowledge of Proxy voting.
Ability to contribute to a dynamic team-based environment.
Ability to work autonomously, navigating through complexity and ambiguity.
Ability to interpret internal and external business challenges and recommend best practices.
Detailed understanding of Client Annual and Special meeting requirements.
Understanding online event hosting solutions would be an advantage.
Ability to identify and quantify risks, controls, value add and other key process components.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
ABOUT THE TEAM
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.