JOB DESCRIPTION
Junior Client Manager
London - Hybrid
In this position, you'll be based in the London office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Georgeson, a globally recognized business unit within Computershare, is a leader in strategic shareholder engagement services. We partner with listed companies, advisors, and institutional shareholders to achieve successful outcomes in critical areas like proxy contests, M&A, ESG strategies, and annual general meetings.
We are actively seeking a Junior Client Manager to join our dynamic Client Management team. This client-facing position offers a vital opportunity to support senior team members on key client accounts and projects. You'll collaborate closely with Account Managers, Senior Account Managers, directly contributing to Georgeson's esteemed reputation for exceptional service and results. This is an exciting opportunity within a time-sensitive and often regulated environment, where your clear communication, meticulous attention to detail, and consultative mindset will be highly valued. While direct client ownership is not a primary responsibility, you will be instrumental in supporting the delivery and ensuring the quality of client engagements, taking on crucial responsibilities in project coordination and reporting. If you possess a strong eagerness to learn and grow within a fast-paced global team, this role provides an excellent foundation for a successful career in strategic shareholder engagement.
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A role you will love
As a Junior Client Manager, you'll dive right into the heart of client engagement. You'll work together with experienced account managers, actively contributing to the planning and management of client accounts. Your dedication to providing exceptional service will be key to maintaining and expanding our existing client relationships. This includes the opportunity to attend and present at both external client meetings and internal discussions, giving you direct exposure to the strategic discussions that shape our business.
You'll be instrumental in fostering profitable business and sustainable relationships through effective communication, liaison, and negotiation, both internally and externally. You'll also play a crucial role in streamlining project methods, ensuring efficient and cost-effective completion. Here's a snapshot of what you'll be doing:
- Championing client success: Instilling a consultative and proactive approach with every client.
- Proxy knowledge expert: Gaining a comprehensive understanding of the proxy knowledge process in specific markets.
- Direct client engagement: Attending and presenting at external client meetings.
- Internal collaboration: Participating in internal discussions to shape client strategies.
- Operational excellence: Ensuring project methods are streamlined for efficiency and cost-effectiveness.
- Support for senior teams: Providing vital daily support to account managers and senior account managers, including reporting and project delivery.
What will you bring to the role?
You're a highly interpersonal and communicative individual, someone who is self-motivated and intuitive in their approach. Your attention to detail is exceptional, and you're dedicated to providing outstanding customer service. You'll also need strong PC literacy to thrive in this position.
Beyond these core attributes, we're looking for someone who demonstrates a genuine desire to develop personally within the role and who is consistently reliable. Ideally, you'll also possess:
- A base-level understanding of capital markets
- Prior consulting experience
- An understanding of corporate governance
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
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ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.
ABOUT THE TEAM
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.