Investor Counter Officer II
JOB DESCRIPTION
Location: Wanchai, Hong Kong
In this office-based position you'll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.
We give you a world of potential
A fantastic opportunity to step into a full-time permanent role that will prepare you for a future career with Computershare! Our Counter Services team is currently looking for an Investor Counter Officer to join the team. This role will be based in Hopewell Centre, Wanchai.
A role you will love
This role requires great attention to detail, you will be familiar with working in a main contact point with shareholders from different issuers, assisting in collecting or dispatching share certificates, dividend cheques, transfer documents and different kind of shareholder's and corporate communications. You are also in the role of share transfer and performing documents and forms checking.
You will participate in projects aimed at business improvement in the company and a chance to work with different stakeholders and have opportunities to drive efficiency and keep in a close touch with the upcoming changes in stock market for uncertificated security handling. You will be with us with the aim of delivering professional transfer services and participate in answering enquiries from the shareholders should the need arise.
Some of your key responsibilities will include:
- Provide professional transfer services, including issuing transfer receipts and verifying all required documentation.
- Dispatch or collect shares certificates and cheques
- Handle counter system operations and share certificate processing duties
- Maintain a high standard of service for handling enquiries in a timely and professional manner
- Co-operate with different support teams to deliver different kinds of shareholders services
- Support an ad-hoc assignments are required
- Receive dealing instruction from listed clients and coordinate with internal parties for execution
What will you bring to the role?
To succeed in this role, you should be a secondary school graduate with a foundational understanding of the Hong Kong stock market. Candidates with experience in customer service will be highly regarded. You will bring a detail-oriented mindset to document handling, and demonstrate self-motivation, strong organizational skills, and effective communication abilities in English, Cantonese, and Mandarin.
Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
Want more jobs like this?
Get jobs in Hong Kong delivered to your inbox every week.
ABOUT THE TEAM
Since 1978, we've been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we're now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with their portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion