Head of Product and Analysis

JOB DESCRIPTION

Location: Edinburgh, Hybrid.

In this position, you'll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare has an exciting opportunity for a passionate, driven and enthusiastic individual to join our team as a Head of Product & Analysis.

So why should you apply for our role?

• We're a global organisation; you'll be exposed to the wider business and opportunities to work in a global capacity.
• We're passionate about developing our staff. You will be able to continue to grow and develop in your role.

Interested? Read on to hear more!

A role you will love

As a Head of Product & Analysis, your role is pivotal for analysis practice. You will use your knowledge of techniques, technology, tools, policy and methodologies to ensure that business requirements are translated into technical user stories, solutions meet business requirements and conform to Computershare's architectural and security standards; and that our teams follow the software development methodology.

Your role will also be responsible for people management and leadership of your team. The role will focus on ensuring that there is a clearly defined progression plan for ambitious and high potential individuals within the development team, and ensuring that the team is challenged, motivated and harmonised.

Other key responsibilities:

• Works collaboratively with and builds credibility with executive business partners and technology leaders by demonstrating thought leadership.
• Works collaboratively with key stakeholders to shape new services and products spanning business and regional boundaries.
• Uses meaningful metrics to track delivery of value and high customer satisfaction.
• Ensures appropriate use of available resource. Facilitates use of outsourcing services as required, ensuring contracts are in place and staff are effectively on-boarded and measured.
• Focuses on innovation, quality and productivity to uplift delivery capability.
• Manages operational risks, audit findings, penetration test findings and remediation plans.

What will you bring to the role

We're seeking a passionate Head of Product & Analysis, who's ready for their next challenge. You will be able to collaborate and communicate well, build great working relationships, influences others, challenge effectively and respond well to challenge from others. You will also be comfortable sharing information and ideas with others.

Some other key skills you'll have:

• Experience as a Manager/Team Leader working with (global, geographically dispersed) development teams across the full software development lifecycle
• Significant experience in an IT or Business analysis role.
• Experience in using and implementing agile methodologies.
• Experience of influencing at all levels, from delivery team to Senior Management.
• Experience of technical mentoring of analysts with a track record of maximising the individual potential of team members.
• Excellent management skills - organising work and resources, planning and setting priorities, delegating effectively, timely monitoring and performance management.
• Experience of stakeholder management - building confidence, setting expectations and meeting commitments to increase customer satisfaction.
• Strong interpersonal skills with proven ability to build and maintain strong relationships with staff and stakeholders.
• Strong work ethic and high levels of initiative with ability to deal with conflicting priorities

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our handbook will help you find out more about our rewards and life at Computershare, visit computershare.com/careers-handbook.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.

Client-provided location(s): Edinburgh, United Kingdom

Job ID: Computershare-7672

Employment Type: FULL_TIME

Posted: 2025-09-03T18:37:29