Head of Business Development Issuer Services

JOB DESCRIPTION

Location: Johannesburg, (Hybrid)

In this position, you'll be based in the [Location] office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you potential

This pivotal role will focus on expanding market presence through proactive engagement with clients and stakeholders on governance matters. You will be responsible for cultivating strong client relationships, identifying and responding to evolving needs with bespoke governance solutions, and delivering against ambitious business growth targets. As a senior leader, you will champion excellence in service delivery, compliance, and innovation, setting the benchmark for governance advisory and managed services in the region. Your efforts will directly contribute to client success and reinforce Computershare's position as a market leader.

A role you will love

As the Head of Business Development for Issuer services your role is to drive change and shape the future of governance in South Africa through bold strategy and high-impact execution. If successful you will ignite growth by delivering innovative solutions, forging powerful client partnerships, and unlocking new market potential.

• Take the lead on the Future Client Program (FCP) within Issuer Services by engaging companies on Computershare's issuer services and entity solutions offerings.
• Develop the Entity Solutions practice in South Africa by understanding client needs and offering a range of governance advisory and managed services to domestic and international clients.
• Collaborate with the Issuer Services and Entity Solutions global leadership teams to develop the business plan, service offering, client contracting arrangements, pricing strategy, quality controls, delivery processes, tools and materials.
• Oversee business development activities locally to raise awareness of Computershare's range of governance solutions, both internally and externally in the market.
• Lead strategic planning for the Existing Client Portfolio (ECP) to maximise cross selling for Entity Solutions and Issuer services, suggesting ideas and opportunities to enhance revenue.
• Work closely with other client teams (e.g. Investor Engagement, Share Plans) to identify opportunities with existing Computershare clients.
• Keep abreast of activity and changes in the Co Sec, governance and share registry industry to ensure our sales activity is appropriately focused to deliver the best return on investment.
• Manage and maintain sales pipeline, lead/support on client proposals and negotiate service contracts.

• Governance services experience within a listed issuer environment at Group Company Secretary level or equivalent.
• Experience within a Business Development and/or Client Management role within financial, governance or issuer services.
• Expert communication skills and ability to influence and build effective relationships at all levels with clients and colleagues.
• Business development and client contract negotiation skills.
• Proven team leadership and coaching skills.
• Resilient and composed under pressure, proactive, self-motivated, take ownership/responsibility for own work and work of others.
• Excellent business, financial and risk management skills and the ability to think/act strategically and commercially whilst protecting the reputation of the company.
• Educated to degree level or equivalent, ideally with a relevant professional qualification (e.g. governance, legal or accounting profession).
• Extensive experience of establishing, leading and growing a profitable Company Secretarial or similar business within professional services will be an advantage.

• Flexible work to help you find the best balance between work and lifestyle.
• Health and wellbeing rewards that can be tailored to support you and your family.
• Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.