EUC Tech Lead - Collaboration

We are looking for a Technical Lead who specialises in collaboration platforms, Power Platform, and AI (Copilot) to take ownership of the strategy, architecture, and delivery of our global collaboration ecosystem. You will guide the design, deployment, and continuous improvement of services that power teamwork, knowledge sharing, and workflow automation across our global enterprise-ensuring they are secure, resilient, and aligned to business outcomes.

Key responsibilities include:

• Technical Strategy & Architecture: Lead the technical roadmap for collaboration services. Define reference architectures for SharePoint Online, Teams, and OneDrive (information architecture, site/Teams lifecycle, external access, and records management) and emerging Microsoft 365 apps (Planner, Viva, Loop, etc.). Shape Copilot readiness (permissions hygiene, data exposure risk mitigation, Graph connectors) and Power Platform guardrails (environment strategy, DLP policies, ALM).
• Collaboration Platform Ownership: Own the health, performance, and evolution of collaboration platforms. Standardise provisioning (PnP/Graph-driven), apply lifecycle policies (naming, expiration, archival), and optimise user experience (navigation, search, and content services).
• Copilot (AI) Enablement & Safety: Lead enterprise enablement of Microsoft 365 Copilot (and Copilot Studio where applicable): define readiness criteria, control data access via sensitivity labels and permissions hygiene, manage plugin/connector governance, and embed responsible AI principles (auditability, transparency, guardrails).
• Mentoring and Governance: Provide 3rd-line expertise, guidance, and mentoring to collaboration engineers across regions. Review/approve changes and architectures; enforce standards for naming, RBAC, connectors, and lifecycle. Build engineering capability via code reviews, patterns, and enablement.
• Documentation & Change Management: Maintain high-quality documentation-information architecture, site/Teams lifecycle patterns, sharing models, runbooks. Own the Collaboration domain in LeanIX, ensuring currency.
• Emerging Technologies: Track Microsoft's roadmap (e.g., SharePoint Premium, Teams AI, Graph connectors, Copilot innovations).

What will you bring to the role

As an EUC Technical Lead, you will have deep expertise in collaboration technologies, and will have operated at a senior engineer or architect level in previous roles. We're looking for someone with an innovative mindset, a user-centric approach, and excellent leadership skills. You will be a supportive and empowering leader and mentor for the team.

Key skills required:

• Expert-Level Collaboration Knowledge: Extensive experience architecting and administering SharePoint Online, Teams, and OneDrive at enterprise scale (information architecture, site/Teams provisioning, lifecycle, external sharing, permissions models).
• Power Platform Governance & ALM: Proven leadership in tenant governance (environments, DLP policies, connectors, data loss controls), CoE practices, Dataverse architecture, and ALM with Azure DevOps (solutions, pipelines, deployment rings).
• Security & Compliance Expertise: Strong command of Microsoft Purview (retention/records, sensitivity labels, DLP, eDiscovery Standard/Premium), external collaboration governance (B2B guests, cross-tenant access), and auditability (Unified Audit Log, KQL dashboards). Understands data residency and regulatory drivers (e.g., GDPR).
• Automation and Scripting: Advanced PowerShell (incl. PnP PowerShell), Microsoft Graph (SDK/REST), and CLI for Microsoft 365. Experience building Azure Automation/Functions runbooks, packaging as modules, robust error handling, logging, and observability. DevOps CI/CD pipelines are desirable.
• Migrations & Consolidations: Led large scale migrations across SharePoint/OneDrive/Teams and Power Platform.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We're dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

ABOUT THE TEAM

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.

Client-provided location(s): Bristol, United Kingdom, Edinburgh, United Kingdom

Job ID: Computershare-9285

Employment Type: FULL_TIME

Posted: 2025-09-06T18:38:24