Contact Center Operator

Responsabilità chiave:

Le risorse coinvolte si occuperanno di:

- Rispondere alle richieste che perverranno da parte degli azionisti

- Fornire un feedback sulla conversazione telefonica

Si richiedono

• Conoscenza della lingua italiana (livello madrelingua)
• Forti capacità comunicative e interpersonali
• Efficaci capacità di lavoro di squadra
• Ottima conoscenza di Microsoft Office
• Esperienza pregressa in ambito di Contact Center
• Forte interesse per il mercato finanziario e il suo quadro normativo

Conoscenze ed esperienze acquisite attraverso la formazione. Le risorse saranno pienamente competenti dopo un breve periodo di formazione.

Ricompense progettate per te:

Opportunità globali. Qui tutti hanno l'opportunità di crescere attraverso la formazione sul lavoro, l'accesso a risorse di apprendimento complete e il supporto allo sviluppo della carriera.

La nostra è una comunità accogliente e affiatata, con colleghi esperti pronti ad aiutarti a crescere. Il nostro hub delle carriere ti aiuterà a scoprire di più sulla vita in Computershare, visita computershare.com/careershub.

Location: Rome Via Nizza

In this position, you'll be based in the Rome Via Nizza office for full-time Monday to Friday availability required including Saturday mornings. Gross Salary: starting from €1,300 per month.

We give you a world of potential

Georgeson - part of Computershare Group, leader in Financial Communication for national and international listed companies is looking for Inbound Contact Centre Operators for an information activity dedicated to investors

A role you will love

We are looking for a team of temporary workers to join us from July 1st - July 31st to support a telephone campaign we are managing for a client. The role of contact center operators will involve providing information to shareholders regarding a corporate event.

The process will be conducted as follows:

Phone contact

Providing feedback about the phone conversation

Key responsibilities

Works within close supervision under clearly defined and established procedures.

Completes tasks in straightforward situations with limited ability to modify methods and approaches.

What will you bring to the role?

Proficiency in Italian at a native level

Strong communication and interpersonal abilities

Effective teamwork skills

Excellent knowledge of Microsoft Office

Previous experience in a contact centre environment

A keen interest in the financial market and its regulatory framework

Knowledge and experience acquired through on-the-job training. Individuals are fully competent following a short period of instruction.

Rewards designed for you

Global opportunities. Everyone here has the opportunity to grow through on-the-job training, access to comprehensive learning resources and career development support.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

ABOUT US

A company to be proud of

We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

A diverse and inclusive place to work

At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.