Compliance Lead

JOB DESCRIPTION

Compliance Lead

Location: Bristol or London (Hybrid)

In this position, you'll be based in the Bristol or London office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex

We give you a world of potential

Facilities at Computershare manage the global real estate portfolio and associated facilities services that support key stakeholders and their lines of business across regions of North America, EMEA and APAC.

This role is responsible for establishment and monitoring operational Compliance policies, guides, checklists and the adherence of the same by the Facilities teams globally, as directed by the Global Health, Safety, Security & Compliance Manager.

A role you will love

The Compliance Lead role will focus on the operational governance of facilities services across the Globe. The incumbent will comprise part of a small team of SME's who will liaise and collaborate with the Regional Facilities teams, as well as key business stakeholders, internal departmental stakeholders and external facilities providers..

Some key responsibilities:

• Establish processes to monitor ESG data tracking and timely completion across regions, ensuring compliance with global ESG reporting requirements and frameworks.
• Develop and maintain a global matrix of operational policies, procedures, playbooks, and standards for Facilities Management to support strong internal governance and ensure compliance with local regulatory requirements.
• Promote continuous improvement and best practice in facilities operations by fostering compliant, efficient, and cost-effective service delivery. Establish performance metrics and benchmarking tools to monitor and enhance operational outcomes.
• Partner with Finance to implement a structured rental payment review process, enabling Facilities teams to manage invoice processing accurately, promptly, and in an auditable manner, alongside accurate provisioning for make good/dilapidations and depreciation, supporting financial transparency and long-term asset planning.
• Enhance financial tracking mechanisms for project costs, enabling Facilities and Project Managers to maintain compliance and visibility across capital and operational expenditures.
• Develop, improve and review global templates for real estate business cases, in collaboration with the Global Head of Facilities, Regional Heads of Facilities, and Facilities SMEs (e.g. Workplace Occupancy Analyst, Workplace Design Lead), to ensure consistency in format and content.

• Experience in a large corporate firm conducting compliance operations and governance. Knowledge of Facilities would be useful, but not essential.
• Communicate and influence debate across small and large groups and develop a strong rapport with team members across the organisation.
• Excellent understanding of developing policies and procedures as they relate to operation and compliance.
• Externally, the role holder must be able to engage with property counterparts, to express Computershare's needs and gather feedback for further consideration.
• An ability to resolve problems - able to probe for further information or a greater understanding of the problem and makes rational judgements from the available information and produces workable solutions to problems.
• Self-starter with the confidence to shape and manage their own roadmap of short, mid, and long-term development.