JOB DESCRIPTION
Subscription Document Specialist
Location: Louisville, KY - Hybrid
In this position, you'll be based in the Louisville, KY office for a minimum of three days a week, with the flexibility to work from home for some of your working week. This role has in-office operational requirements and so we're unable to consider employees who wish to continue an existing, fully remote working arrangement.
We give you a world of potential
When you join this dynamic team as a Subscription Document Specialist you will enjoy a career, teamwork, flexibility and leadership you can trust to help accelerate your personal and professional goals.
The Subscription Document Specialist is a key role within the Alternative Investments (REIT) Team within the Special Issuance Group at Computershare. Under general supervision, supports the management team as a subject matter expert and specialist handing Capital Raise functions.
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In this position, the individual will collaborate with business partners, internally and externally, e.g., Vendor, Relationship Management, Corporate Action, and Treasury teams. This position is regional within North America. The role has strict client deadlines that cannot be missed, as Computershare can realize a financial impact. The position is responsible for the oversight, escalations, and handling of multiple closing events across multiple clients worth millions of dollars for each event closing.
A role you will love
The Subscription Document Specialist is responsible for the Subscription Closing event processes. The individual will handle the receipt, reconciliation, and processing of subscription orders received, vetting for requirements, and delivery by our processing vendor to Computershare. The position will ensure all 'in good order' subscriptions are QC'd for accuracy, balance to the funds received, and summary reports received and reviewed for accuracy. In preparation for each close, ensure all exception items have been cleared (duplicate account, holders with OFAC stops on account, restrictions, etc.) and any 'not in good order' transactions have been resolved or work with the client to resolve, or complete a fund exit to resolve. At each close, prepare the closing package for the client that includes the final file of shareholders, funds received, number of shares to be issued, for the close, a reconciliation of the funds received, commission files, etc. Finally, as part of the close, ensure capital raise funds have been delivered to the client, all commission payments and trailing commission payments have been made to selling brokers, and detailed files delivered to the selling broker for each commission payment.
Some of your key responsibilities will include:
- Receipt and balancing of Subscription Order files from the vendor to ensure file received and balanced to detail reports.
- Processing of Subscription order file, QC'ing the data to the subscription document received in the workflow. Update SCRIP with any minor corrections and reject NIGO items back to the vendor for reprocessing where appropriate. Track rejects to provide vendor quality results
- Balance final order file to the funds collected by the Corp Actions team.
- Communicate with the vendor and internal departments to work through the process and resolve discrepancies and recon breaks.
- Prepare and communicate 'final closing package' for client with final order file, funds recon, commission reports, trailing commission reports, etc.
What will you bring to the role
- Some college: or one to two years related experience and/or training; or equivalent combination of education and experience
- 2 - 5 years of Transfer Agent experience
- Intermediate level knowledge/use of Microsoft Excel
- Excellent written and verbal communication skills, client-facing and internal
- Ability to read, interpret legal documents, and comprehend complex instructions, short correspondence, and memos
ABOUT US
A company to be proud of
We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work
At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.