At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
As a Revenue Operations Specialist at Compass, you will be instrumental in guiding our stakeholders through change management of business operation enhancements. This role will also support the Revenue Operations team in creating and managing agent contracts for both new and existing real estate agents at Compass. Your role is crucial in enforcing the compliance model and contributing to the efficiency of Compass' revenue operations. This position offers a unique opportunity to work collaboratively with various cross-functional teams, including Sales Managers, Managing Brokers, Finance, Legal, Product, and Engineering.
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Please note: this role is 100% in office.
At Compass You Will:
- Stakeholder Management:
- Engage closely with Sales Managers and Managing Brokers to enhance workflows.
- Co-host stakeholder meetings to support Sales Managers and Managing Brokers to complete renewal process on time.
- Create training resources and documentation for key stakeholders that support change management of business operation enhancements.
- Train and coach key stakeholders on operational improvements as they are implemented.
- Project Support:
- Project Manage multiple dynamic process enhancements in business operations.
- Embrace opportunities to support and drive key initiatives within the National Operations department.
- Data Integrity:
- Review systems and programs to ensure data integrity for reliable analysis and payments.
- Identify and address data integrity issues, execute solutions, and mitigate future concerns.
- Contract Configuration:
- Collaborate with Sales Managers and Legal teams to customize agent contracts.
- Work with Product and Engineering teams to strategically improve the contract configuration platform.
What We're Looking For:
- Bachelor's degree (B.A. or B.S.)
- 2-3 years of experience in a related field
- Strong stakeholder, program, and project management skills
- Strong multitasking abilities, prioritization skills, and effective time management
- Excellent verbal and written communication skills
- Quick learner with the ability to thrive in a fast-paced environment
- High energy and a positive attitude
- Experience using Salesforce, DocuSign, or contract automation software is a plus
Perks that You Need to Know About:
Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.