At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Officer, Transportation Operations is responsible for providing daily administrative and process support to the Regional Superintendent and associated territory. Furthermore, the incumbent is involved in labour relations for grievance management.
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Main Responsibilities
Administrative Support
• Assist with derailment responses (e.g., coordinate and arrange senior travel, charter flights, accommodations, supplies)
• Provide administrative support for the zone (e.g., develop and maintain accurate files and order supplies)
• Provide adequate support to the Regional Superintendent and Assistant Superintendent
• Arrange for facility, fleet and radio maintenance
• Handle inquiries, supplies and room shortages related to hotel rooms for crews and for training
• Oversee and run issues with the building's janitorial service and maintenance
• Coordinate and attend annual staff meetings, town hall sessions and safety summits
• Provide reports and respond to inquiries from Business Managers
• Provides support in planning Safety Summits
Reporting
• Provide reports to the Regional Superintendent and General Manager
• Review and monitor the Performance Monitoring Compliance Rules and initiative targets
• Oversee the Attendance Management System (AMS) for the zone, onboarding, flagged employees and Employee Performance Scorecards
Communications
• Handle the Regional Superintendent's confidential correspondence
• Oversee issues related to the Performance Assessment Process and Employee Dashboard
• Issue notices, ensure timely and accurate information is indicated in accordance with the Canadian Rail Operating Rules
Financial Support
• Work with financial partners to ensure proper capturing of expenses
• Verify cost centres, handle office supplies with supplier and wireless spending and usage
Labour Relations
• Respond to Step 2 grievances for the division, including forwarding grievances related to other departments and making administrative disciplinary adjustments in the Grievance Tracking System (GTS)
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, stress, and confidential information with discretion.
Requirements
Experience
Administrative
• Between 2 to 3 years of experience performing administrative duties
o Experience in the railway industry
Any experience for these above would be considered as an asset
Education/Certification/Designation
• High School Diploma or General Educational Development (GED)
• Technical Degree in Office Administration, or equivalent
Any designation for these above would be considered as an asset
Competencies
• Communicates with impact
• Collaborates with others and shares information
• Leads by example for the safety and security of all
• Knows the business and stays current on industry needs
• Applies critical thinking
• Identifies needs and finds solutions to create value for all stakeholders
Technical Skills/Knowledge
• Excellent technical skills and administrative techniques
• Knowledge of Microsoft Office (Excel, PowerPoint, Word)
• Knowledge of Crew Assignment and Timekeeping System (CATS), Grievance Tracking System (GTS) and Systems, Applications, and Products (SAP)
Any knowledge for any of the above would be considered as an asset
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
CN is an equal opportunity employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.