At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
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We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!
Available Locations: Remote - US or London, England
About Product Management at Cloudflare
As a Product Manager at Cloudflare, you will be responsible for building products that improve the way that the Internet works. Product Managers at Cloudflare shape high-level product goals but also get our hands dirty. On an average day, you might pitch a concept to senior leadership, collaborate with marketing, work with designers to conduct user research, prototype a new feature, iterate on a spec, analyze usage data, and pair with an engineer on implementation.
About the role
As the Product Manager for Analytics, your primary goal is to support and grow the Analytics Platform at Cloudflare, which allows us to expose powerful Analytics products to customers. You’ll work closely with a strong team of Engineers on data problems at unparalleled scale. In short, this job is about understanding the data & analytics needs of our internal and external customers and the business, and partnering with your team to deliver solutions that are valuable and viable.
Among other things you’ll be responsible for:
- The scalability of our data infrastructure, ensuring that our data systems scale reliably with the growth of our data volume.
- The quality of the data that flows through our systems, ensuring good governance and hygiene across all systems.
- Ensuring that internal teams can easily integrate with our various data sources to power a variety of Analytics experiences for our customers in the Cloudflare Dashboard and beyond.
- Have strong, informed opinions and suggestions about how internal teams can best use our data infrastructure to power customer-facing Analytics products.
- Support all the data that our customers use to set up Alerts & Notifications for various events that happen within their applications / web sites.
Key Competencies
- Customer Engagement: Engage directly with customers (internal and external) to deeply understand their needs. You will be the voice of the customer within Cloudflare, ensuring that our data and analytics products are continuously evolving to meet their needs.
- Market Understanding: Keep up to date on industry trends and competitor activities to ensure Cloudflare remains a leader in cloud connectivity and security.
- Product Strategy and Vision: Define and drive the strategic direction for Cloudflare's analytics products, aligning with broader company objectives and customer needs.
- Cross-Functional Partnership: Collaborate with engineering, design, marketing, sales, and support teams to understand user and business needs, and deliver a product experience that is valuable and viable.
- Data-Informed Decision Making: Use data analytics to inform product decisions and measure the impact of new features and improvements.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.