Medicare Sales Supervisor

Who We're Looking For - Medicare Sales Supervisor

As the Medicare Sales Supervisor, you will play a pivotal role in driving team performance, ensuring compliance with regulatory requirements, and achieving sales targets within the Medicare Sales division. Your responsibilities include leading and managing a sales team of up to 20+ Medicare Sales Agents, providing leadership, direction, and support to ensure alignment with organizational goals all while maintaining compliance with relevant regulations and guidelines.

The Impact You Will Make-

• Coaching and Performance Management
• Conduct regular coaching sessions with team members to assess individual performance, identify strengths and areas for improvement, and provide constructive feedback.
• Develop personalized development plans for agents to enhance their sales skills, product knowledge, and compliance with regulatory requirements.

• Performance Monitoring and Analysis
• Monitor individual and team performance metrics, analyze sales data, and generate reports to track progress, identify trends, and measure against sales targets.
• Use data analysis to identify areas for improvement and implement strategies to optimize performance and achieve sales goals.

• Collaboration and Communication
• Collaborate with sales management to develop effective sales strategies and facilitate regular team meetings to communicate business initiatives, address knowledge gaps, reinforce sales techniques, and ensure compliance with Medicare regulations.
• Communicate regularly with team members to share updates, provide guidance, and foster a positive and collaborative team culture.

• Regulatory Compliance
• Stay up-to-date with Medicare regulations, guidelines, and policies, ensuring that the sales team is fully informed and compliant with all requirements.
• Conduct regular training sessions on compliance topics and monitor adherence to regulatory standards.

• Leadership and Mentorship
• Provide leadership, mentorship, and support to Medicare Sales Agents, fostering a positive and motivating work environment.
• Recognize and reward team members for their achievements and contributions to the team's success.

• Continuous Improvement
• Continuously evaluate and improve coaching and training programs based on feedback, performance data, and industry best practices.
• Encourage a culture of continuous learning and development within the sales team.

• Must currently hold an active Health Insurance License.
• 3-5 years of experience in a related field
• Minimum of 1 year AEP experience
• High school diploma or GED
• Must be flexible in the hours you are able to work (possibly weekends). Additionally, overtime and weekends may be required throughout the duration of AEP.
• Excellent computer software skills including navigating software on multiple monitors (e.g. Word, Excel, Project, and Internet skills).
• Reliable with regular and punctual attendance.

• Experience selling Medicare Advantage, Medicare Supplement/Medigap.
• Experience selling individual and/or senior insurance products via the telephone.
• Call center experience.

• 🩺Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
• 💰Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
• 🧘‍♀️Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• 🏝️Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we're paid weekly too!)
• 👶🏻Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 6 weeks after one year of employment.
• ✈️Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
• 🏠Hybrid Work Options: Embrace the flexibility and collaboration of hybrid working. This position will be expected to work in the office 4 days and remotely 1 day a week.
• 🌎World Class Facility: With onsite restaurants, a 7,000 sqft gym, pickleball & basketball courts, spin class/pilates room, bikes, massages, and so much more.
• 🛟Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).

• Once your application is submitted, we will review it and be in touch
• 30-min phone call with the Recruiting Team
• 30-min - 1 hour interview with the Hiring Manager
• 30-min - 1 hour interview with a Clearlink Panel

• Partnered with The Period Project for easy access to menstrual hygiene products.
• Awarded the 2022 Shatter List for breaking glass ceilings in technology.
• Received the 2023 Women's Leadership Institute Award, pledging to elevate women's leadership.

• Create Community
• Learn & Grow
• Embrace Opportunity
• Act Like An Owner
• Respect Every Person