Community Health Worker Program Manager

Company Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion - Find a career in a place where everyone belongs.
• Benefits - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities. CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy and full lives. 
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. 
• People can offer meaningful insights into both personal experiences and how systems around them function. 
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities. 

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description

Position Summary

This is a full-time position grant-funded by Philly CEAL, University of Pennsylvania, National Institute of Health and CEO. The Community Health Worker Manager will manage up to 2 CHW Supervisors, who supervise up to 8 CHWs in promoting positive health outcomes through care referrals and information sharing, while also organizing their local community around the social determinants of health to improve access to health initiatives. This position is part of the Place-Based Initiatives unit and is responsible for identifying the best practices to be applied to the broader CEO. 

Essential Functions

• Collaborate with Community Health Workers to address and solve issues they experience and support them in completing daily and weekly program goals. 
• Provide direction and supervision to a team of Community Health Workers daily. 
• Communicate ongoing project updates to the Community Healthcare Workers team through the Supervisors. 
• Engaged directly with community residents serve as a bridge between the CEO and the community, with a particular focus on communities of color. 
  • Support CHW team in providing one on one coaching and social support to CHW program participants   
  • Provide referrals and improve support for health concerns but not limited to: 
    • Provide one on one coaching and social support to CHW program participants.   
    • Provide referrals and improve support for‐related health concerns.
• Share resources on care for chronic conditions and improve access to city health centers and other federally qualified health centers. 
• Create and find ways to support the creation in ongoing facilitation of peer-to-peer support systems/networks around the social determinants of health.
• Other duties as assigned

Competencies, Knowledge, Skills and Abilities

• Must be willing to travel to residences’ homes to conduct home visits. 
• Must have a valid driver’s license and access to reliable transportation. The ability to transport materials routinely moves equipment or supplies weighing up to 30 pounds. 
• High school diploma or GED required. 
• Strong candidates will come from the neighborhoods and communities they serve and possess the following: 
  • Interpersonal and relationship‐building skills. 
  • A passion for serving your community.   
  • Desire to develop and practice community organizing skills.  
  • Knowledge of Philadelphia’s communities and being comfortable interacting with all different kinds of people with different backgrounds and opinions. 
  • Desire to use the knowledge, tools, and connections developed in this role to further your career opportunities in the future.   
  • Proven ability to build relationships and collaborate.   
  • Strong oral communication skills.   
  • Strength in troubleshooting and developing creative solutions.  
  • Preferably have experience as a community health worker, community organizing, or has worked closely with marginalized communities. 

Other Specialties, Certifications, Physical Requirements, and Work Conditions

• Regular, predictable attendance is required.  
• A successful candidate must be a city of Philadelphia resident within six months of hire. 
• This position will require a combination of offices in remote work. There is an expectation that the Community Health Worker Supervisor will spend extended periods of time doing community/client outreach add public events healthcare settings in client homes. 

Qualifications

• Must be willing to travel to residences’ homes to conduct home visits. 
• Must have access to a vehicle in a valid driver’s license. 
• The ability to transport materials, routinely moves equipment or supplies weighing up to 30 pounds. 
• High school diploma or GED required. 

Additional Information

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $65,000 - $70,000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx

Client-provided location(s): Philadelphia, PA

Job ID: 6115c644-f38e-4abf-91f7-1c2db50b627f

Employment Type: OTHER

Posted: 2025-08-20T17:09:25