About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.
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This is a Fully Remote Opportunity. Candidate may sit at any of the 48 States
Position Summary
The SOC Mgr. leads a team of cyber security service professionals ensuring the quality, documentation and delivery of information security services at City of Hope. The role is a critical component of the overall cyber security effort, with an emphasis on serving as an interface between internal customers and core security program capabilities. This role requires customer and business focus and demonstrated skills associated with best practice aligned security documentation, issue management, leadership, communication and analytics.
Key Responsibilities include:
- Customer relationship management
- Service Level Agreement management
- Metrics, dashboards, and reporting
- Security policy management
- Provide team leadership and guidance for the Information Security Services Team.
- Ensure that the team objectives and focus align to the overall program scope and mission.
- Assist with recruiting and hiring candidates to build a high-performance team.
- Support personal and career development through active coaching, mentoring and aligning opportunities with skillsets.
- Develop and maintain relationships with City of Hope internal clients to support their security needs.
- Develop and maintain the Information Security service catalog.
- Develop, maintain, and manage Information Security Service Level Agreements.
- Develop, management, and implementation of the IS metrics and dashboard reports.
- Manage the Information Security Policy Management Process.
- Document and execute integration processes and standards.
- Document and report performance measurements for information security related products in service.
- Develop and maintain IS Standard Operating Procedures for IS projects.
- Performs other related duties as assigned or requested.
- Bachelor's Degree; Experience may substitute
- 5-7 years of information security or relevant experience plus 1 year of experience in a lead/supervisory capacity. Hospital/healthcare industry experience is desirable, but not required.
Preferred education experience and skills:
- Master's degree preferred
Additional Information:
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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- Posting Date: Dec 13, 2021
- Job Field: Information Technology
- Employee Status: Regular
- Shift: Day Job