About City of Hope
City of Hope, an innovative biomedical research, treatment and educational institution with over 6,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.
Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's leading cancer centers that develops and institutes standards of care for cancer treatment.
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Position Summary
The Director of Ambulatory Clinics is a registered professional nurse who provides clinical and administrative leadership and process improvement for all ambulatory clinical areas within the City of Hope Orange County cancer center. This includes but is not limited to specialty clinics, screening and risk clinic, survivorship clinics, APP clinics, radiation oncology clinic, CRU clinic, and treatment clinics. The Director participates in short- and long-term strategic planning for the cancer center as it relates to ambulatory services. The Director provides leadership and direction to the clinical team regarding all patient care and its coordination, quality, regulatory and safety issues. She/he provides oversight for the implementation of the City of Hope Professional Practice model, Care Delivery System, policies and procedures, and evidence based clinical practice aligned with professional standards.
Key Responsibilities include:
- Exhibits a degree of independence required to achieve operating results consistent with approved operating plans, objectives, and policies. The Director is responsible for the overall operations of her/his departments, including compliance with all regulatory agencies for all areas of responsibility.
- Responsible for goal development, planning, execution, and evaluation of goal achievement. Develops short, mid-, and long-term goals with plans to facilitate/guide goal achievement that are consistent with the mission and values of the City of Hope.
- Effectively communicates with patients, visitors, management staff, departmental personnel, physicians, peers, and other City of Hope personnel. Participates in required meetings. Demonstrates effective problem solving, negotiating, and conflict resolution skills. Promotes teamwork.
- Serves as role model, motivates, mentors, and inspires management staff and department personnel; demonstrates flexibility and impartiality when dealing with others.
- Performs annual employee performance evaluation and motivates employees to perform in an efficient and professional manner; recruits and maintain the staff necessary to carry out the functions of the departments.
- Performs other related duties as assigned or requested.
- Master's Degree in Nursing or in Related Field. If Master's Degree in related field, must have bachelor's degree in Nursing.
- 7+ years nursing experience required with a minimum of 5+ years in nursing leadership.
- Three to five years of ambulatory oncology experience.
- Academic oncology training/education
- Excellent verbal and written communication skills and relationship building; a knowledge of the health care environment; leadership that includes such skills as successfully implementing and managing a change process - ability to use systems thinking- and inspire, coach others to be successful; model the way for professional practice; professionalism and teamwork/collaboration for self/department/medical staff; and possess necessary business skills to manage human and material resources.
- Must be a continuous learner who understands health care financing; strategy and operations for running a business unit(s); and effectively employ data and technology to support work processes and make decisions.
- Supports shared governance or shared decision making; manages the design and delivery of care that in based on evidence and focused on quality and safety.
- Knowledge of risk management and various accreditation/regulations and licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes.
- Proven track record of strategic programmatic leadership and development especially as it relates to oncology ambulatory clinics, patient engagement, and employee engagement.
- Knowledge of Title 22, DHS, and Joint Commission standards
- Must have Excellent Interpersonal skills, must have the ability to effectively influence and persuade nursing, physician, and hospital leadership to implement change.
Required Certification/Licensure:
- Registered Nurse in the State of California
- National certification effective August 1, 2021
- BLS from the American Heart Association
Preferred education experience and skills:
- Clinical and progressive management leadership in on oncology setting
Additional Information:
- Relocation assistance may apply.
- This position requires up to 10% travel
- To protect the health of patients and staff and to comply with new State of California mandates, City of Hope staff are required to show proof of full vaccination by September 30, 2021. Compliance is a condition of employment.
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- Posting Date: Sep 16, 2021
- Job Field: Nursing
- Employee Status: Regular
- Shift: Day Job