Sr. Coordinator (Up to 3-Year Project)

Overview

Chick-fil-A's Corporate Procurement Team is experiencing a transformation that will impact the entire organization and we want you to join us in the journey. During this transformation, the Enterprise Supplier Management (ESM) Program was created to stand up a single end-to-end process that helps Staff understand how to source, contract, onboard and manage suppliers. The Procurement Coordinator will shepherd staff through the purchasing journey by navigating through processes and systems, while adhering to procurement policies. This will enable the Corporate Procurement team and ESM Program to increase oversight, operational efficiencies, financial stewardship, and stakeholder satisfaction.

As a crucial member of the Corporate Procurement Team that plays a part in the ESM program, the Procurement Coordinator will be the traffic controller for all purchasing requests from departments across the organization. As a result, the Procurement Coordinator may be the first point of contact and brand impression for the Corporate Procurement team so the ability to respond with urgency and a customer service spirit is important. The role will include triaging each project request and coordinating with relevant stakeholders to gather project information, which will inform the appropriate buying channel, whether through strategic sourcing or a direct purchase. These requests may range from small spend to business critical and/or high spend engagements. After a supplier is shortlisted, the Procurement Coordinator will work with business stakeholders and suppliers to obtain necessary supplier information needed to run due diligence, onboard, and pay the selected supplier.

• Evaluate project requests based on factors such as spend, risk, and type of purchase to route through the appropriate procurement process, whether through strategic sourcing event or a direct purchase, and assign to the appropriate stakeholders (System: ServiceNow)
• Export ServiceNow reports as needed to provide metrics and data (System: ServiceNow)
• Execute the overall nondisclosure agreement ("NDA") process coordinating with legal, sourcing staff, and suppliers (Systems: DocuSign; Microsoft Planner)
• Assist with intake forms to request legal support for contracting (System: DocuSign)
• Schedule and conduct meetings with business stakeholders to capture necessary supplier information needed to run due diligence, onboard, and pay the selected supplier
• Facilitate the intake, registration, and maintenance of CFA's Supplier Management System (System: Aravo)
• Set up supplier information for supplier payment and support CFA's Procure to Pay activities (System: Apex)
• Collaborate with the various functions of Corporate Procurement (Strategic Sourcing, Supplier Relationship Management, Procurement Operations) to pivot through changing requirements as learnings evolve
• Perform any other Procurement Coordination tasks as directed by the Corporate Procurement team

• Ability to work effectively with cross functional teams (procurement, legal, business stakeholders, and suppliers)
• Effectively uses Microsoft Office tools (Outlook, Excel, Word, Planner)
• Comfortable operating in ambiguity
• Customer service spirit
• Strong interpersonal and communication skills (verbal and written)
• Organized and can prioritize or pivot tasks according to changing needs
• Proactive to ask questions and seeking to understand processes and organizational nuances
• Must maintain and promote social, ethical, and professional standards that reflect the core values of Chick-fil-A, Inc. when conducting business activities
• 2-3 years administrative experience for procurement, sourcing, or legal groups

• Bachelor's Degree