Overview
This role will be responsible for supporting the daily work of Chick-fil-A's Support Center Warehouse (SCW) fulfillment team. The SCW team is responsible for fulfilling Restaurant orders of operational supplies through small parcel distribution, additional internal distribution channels, and fulfillment of Chick-fil-A branded items direct to consumers (Shop Chick-fil-A). Specifically, tasks would include picking, packing and shipping of orders, maintaining a safety culture, and ensuring transactional inventory accuracy.
The warehouse operates in a 60,000 sqft, temperature-controlled space on Chick-fil-A's Support Center Campus in Atlanta, GA.
Responsibilities
- Works diligently, requiring very limited supervision
- Performs other duties as assigned
- Understand and ensure all facility policies and procedures are followed
- Assures the timely processing of orders
- Monitors progress of all areas and makes corrections to resolve lagging productivity
- Advises Supervisor immediately of any situation that interrupts or prevents associates from achieving optimum throughput
- Recommends ideas for improved quality, accuracy, and productivity
- Participates and contributes during team meetings, creating organic followership within the team
- Participates in continuous improvement and cost reduction projects
- Cross trained and able to fill into areas, resulting from absenteeism
- Ensuring items are reside in the proper location to support accurate cycle counting
- Assist in the onboarding and training of new associates on all policies and procedures
- Follow safety practices and ensure 5S principles are followed
- Assist Supervisor in accessing individual workflows and recommending opportunity areas as needed
- Administrative duties including, but not limited to, managing emails, maintaining hard copy schedules for each line/station, and meeting daily with Team Leader to report production plans and progress
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Minimum Qualifications
- High School Diploma or equivalency
- 3-5 years of applicable experience
- Onsite 100%
- Experience in Sit Down truck; Reach truck experience
- Working knowledge and experience of fulfillment operations
- Interpersonal skills
- Self-starter, detail oriented with organization skills
- Technical and problem-solving skills
- Experience in Warehouse Management Systems (WMS) Systems
- Routinely show interest/knowledge in and offer suggestions/solutions for
continuous improvement - Able to be flexible in anticipating needs, lead multiple projects and manage
shifting priorities - Strong command of both written and verbal communication skills
- Ability to act in a professional, courteous and diplomatic fashion with
fulfillment team
Physical Requirement:
- Frequently required to stand, walk, stoop, kneel or crouch
- Ability to lift fifty (50) pounds repeatedly
- Safety shoes required and other PPE as working environment requires
- Certified to operate Material Handling Equipment (MHE)
Minimum Years of Experience
3
Travel Requirements
5%
Required Level of Education
High School