Legal Analyst

Our Opportunity:

We at Chewy are seeking a Legal Analyst to join our Legal team based in Plantation, Florida, with a primary focus on ethics hotline case management and data analytics. This role offers an exciting opportunity to be part of a join a fast-paced technology-first dynamic department supporting all aspects of the organization! This role will report to the Associate Director, Ethics & Compliance, and will play a key role in triaging, tracking, and supporting the resolution of reports of misconduct.  The ideal candidate has experience overseeing and managing reports of misconduct received through the Company’s hotline and OpenDoor channels, ensuring timely follow-up, communication with reporters, and proper documentation of cases in the case management system. In addition to case management, this role will support program reporting and analytics, so strong Excel skills are required and experience with Tableau or other data visualization tools is strongly preferred.

What You’ll Do:

Case Management Support

• Serve as primary coordinator for ongoing investigations, ensuring cases progress efficiently and within established timelines.
• Regularly follow up with investigators to track progress and ensure timely resolution.
• Communicate investigation updates to reports while maintaining confidentiality and professionalism.
• Monitor case status to identify potential delays and raise concerns to the Associate Director as needed.

Data Accuracy and Documentation

• Ensure all case data in the case management system is accurate, complete, and up to date.
• Review case documentation for consistency, including case summaries, investigation notes, findings, and resolutions.
• Conduct periodic audits of case records to identify and correct discrepancies or incomplete information.
• Collaborate with investigators to ensure proper documentation of all investigation activities, evidence, and outcomes.

Communication and Coordination

• Act as a liaison between investigators, reports, and other partners to ensure clear, timely communication.
• Provide timely reminders to investigators regarding deadlines and required documentation.

Reporting and Analysis

• Assist in preparing monthly dashboard and quarterly audit board reports.
• Respond to ad hoc reporting requests by providing timely, accurate data.
• Support quarterly quality assurance reviews by gathering case files for high-risk investigations.

What You’ll Need:

• 2+ years of experience in ethics and compliance case management or related roles.
• Familiarity with case management system (e.g., EthicsPoint) is highly preferred.
• Proficient in business applications such as Microsoft Word, PowerPoint and Excel.
• Experience with business intelligences tools such as Tableau, PowerBI or similar data visualization platforms.
• Ability to work with multiple data sets in order to identify trends, patterns and themes that inform program insights and continuous improvement.
• Strong organizational and time management skills to track and manage multiple case simultaneously.
• Exceptional written and verbal communication skills, with the ability to clearly convey complex information to a range of audiences.
• Analytical approach with keen attention to detail to ensure data accuracy.
• A demonstrated commitment to the highest-level of judgment, ethical conduct, and integrity.
• Travel Requirement: Up to 10% travel may be required.