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Application Engineer - Workforce Management

Pasay, Philippines

Participates in the entire software development lifecycle, with a primary focus on evergreen support of existing software solutions requiring significant knowledge of enabled business domain, workflows and processes.

Chevron is accepting online applications for the position of Application Engineer - Workforce Management located in Makati City, Philippines.

Responsibilities for this position may include but are not limited to:

  • Provides subject matter expertise on Workday related to one or more of the following: Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integration, Security and Data Conversion

  • Supports the software development lifecycle for software solutions

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Deploys, configures, and supports business applications

  • Configures, customizes, and integrates vendor-sourced enterprise software with other internal systems like SAP

  • Updates existing code to debug or incorporate minor enhancements

  • Develops deep domain knowledge by understanding business processes

  • Elicits business requirements and translates business needs into fit-for-purpose actionable plans

  • Actively participates in an integrated DevOps Team utilizing Agile methodologies with strong change management focus

  • Provides daily operational support for several applications by troubleshooting incidents to identify root causes and solutions, identifying, and resolving problems, designing and implementing configuration changes and monitoring performance

  • Proactive communication and quick response to production issues and project work. 

  • Strong customer focus

  • Monitors interfaces/data loads, administer security, and provide feedback/solutions on application performance

  • Identifies areas for improvement and partners with Software Engineers/team members to address tactical and strategic issues.

  • Develops and maintains support documentation

  • Maintains IP Compliance on systems and software as appropriate

  • Required Qualifications:

    • Knowledgeable in any of the following technologies:

      • Workday related areas such as advanced custom reports, EIB (Enterprise Interface Builder), Core Connectors, PICOF/PECI, Workday Studio, Workday Web Services

      • ServiceNow related areas such as ServiceNow HR Service Delivery Suite (case and knowledge management), ServiceNow system administration, ServiceNow portal configuration (portal, widgets, and content automation), integrations (REST and SOAP services)

    • Skilled in Workday related to one or more of the following: Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integration, Security and Data Conversion Skilled in scripting to automate workflow, and in low code development platforms

    • Working knowledge of software engineering principles

    • Strong communication (written/verbal) and facilitation skills with solid ability to convey business and technical information to a diverse audience

    • Strong analytical and problem-solving skills with ability to engage difficulties with persistence

    • Self-directed, flexible, working with minimal supervision, takes initiative, displays a high degree of ownership

    • Ability to effectively deal with change and consistently maintain composure and logical thinking while under pressure

    • Organized and skilled at planning. Ability to work from a high-level to a low level of detail and handle multiple assignments with varying priorities and deadlines

    • Experience/knowledge in Agile SAFe, Kanban and Scrum methodologies

    • Knowledge and hand-on experience in two or more of the following is a plus: C#, C++, Angular, Node.js, SQL, Ansible, R, Java, Python, Azure, Web services (WCF and/or RESTful services), Web technologies (HTML, CSS, JavaScript, and AJAX), Oracle / SQL Server among others

    Selection Criteria:

    • Leadership:

      • Be comfortable driving discussions clearly with a wide range of partners and levels of the organization

      • Ability to plan, organize, coordinate work activities across multiple teams and be successful at meeting deadlines and keeping projects on time, driving towards a common goal and alignment with key strategies

      • Manage tasks that span support groups, end users and vendors resources. Works well with global teams and across time zones

    • Analytical Skills:

      • Demonstrated ability to apply critical thinking and analytical skills to independently troubleshoot issues and deliver on results. 

      • Proven aptitude in translating business requirements to quality technical solutions.

    • Communication and Interpersonal Skills: 

      • Demonstrated ability to communicate effectively with management, peers, and customers across disciplines and geographies to clearly articulate issues, impact, and advise on preferred solution(s).

      • Proven ability to meet priorities and produce high quality deliverables and results while handling multiple work items.

    • Teamwork:

      • Demonstrated experience in developing and maintaining effective relationships with peers and stakeholders.

      • Ability to work independently and collaboratively within a diverse team environment.

    For external applicants

    Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City.  With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, marketing support and information technology.

    Why join Chevron: 

    • Chevron is one of the world’s leading integrated energy companies and has been doing business in the Philippines for more than 100 years

    • Chevron offers a competitive package and an opportunity to extend operational support for Chevron offices in five continents

    • Chevron provides career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups 

    • Chevron is proudly recognized as an employer of choice, guided by a vision of diversity, inclusion and a commitment to equal employment opportunity

    • Chevron operates with the highest ethical standards and place the highest priority on the safety and health of its workforce and the protection of communities and the environment

    • Chevron advocates work-life balance, promotes a healthy behavior in the workplace, and offers employees access to various health and wellness programs

    • Chevron achieves operational resiliency using technology to enable employees to work from home amidst the COVID-19 pandemic

    Recruitment Process and Onboarding during COVID 19 pandemic

    HR initial phone screening, virtual processing for panel interview, job offer, medical assessment, onboarding, and orientation.

    Relocation option:

    Relocation will not be considered within Chevron parameters.

    International considerations:

    Expatriate assignments will not be considered.

    Chevron participates in E-Verify in certain locations as required by law.

    Client-provided location(s): Makati, Metro Manila, Philippines
    Job ID: 27ee2616ac13541b12543154097d08bc1421dd663f3759c893fb61fc37cff22a
    Employment Type: Other