Pay range: USD $100,000.00 - $115,000.00 / Year
Your opportunity
At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.
The Facility Manager is responsible for bringing best-in-class workspaces, facilities and amenity services that align with Schwab's mission, values, and objectives. Managers are responsible for the structure of our buildings, our surrounding property, our building interiors, and customer service to our occupants. Schwab Corporate Real Estate (CRE) is a highly collaborative department with Facility Managers partnering with the Engineering, Events, Security, and Desktop Technology teams to ensure timely and accurate performance of routine, facilities service requests. Regular interaction with CRE managers and contract vendors offers our Facility Managers the opportunity to showcase their relationship building skills at their very best. This opportunity is in Chicago, IL.
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What You'll Do:
- Build and maintain relationships with CRE Staff, CRE vendors and Schwab employees requesting services
- Consult on annual operating budgets and variance explanations and justifications at the direction of the Senior Facility Manager
- Provide guidance to service vendors responsible for completing repairs, upkeep, supply ordering and general services following the direction of the Senior Facility Manager and agreement terms and conditions
- Responsible for accurate and timely preparation of vendor invoicing to ensure proper payments are made following Schwab vendor management and accounts payable policies
- Responsible for assisting service providers with security badge access, escorting, systems access and daily logistics
- Informed of building inspection results; consult and assist the Senior Facility Manager in bringing closure to all related self-generated work orders
- Conduct monthly and quarterly janitorial inspections and follow through
- Consult on quarterly business reviews on applicable contract service providers supporting the Property Manager
- Responsible for ergonomic work order administration and process execution
- Support space allocation verification of occupied and vacant seating; update records of errors found using Schwab CAFM system
- Responsible for Moves, Adds and Changes to include furniture reconfiguration, and re-stacking
- Assist as required on event and conference set up and support
- Serve as back up to Senior Facility Manager responsible for food service, micro-markets where applicable, and mail and printing operations, raising concerns to the corporate level general services team
- Consult on annual capital budgets at the direction of the Senior Facility Manager
- Occasionally be assigned and expected to complete special administrative projects individually or by work group
- Reports to the Senior Facility Manager
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
Required Qualifications:
- High school diploma or general education degree (GED) required
- Minimum of 4 years of related facilities management experience
- Basic skills with Microsoft Office Suite
- Proficient using CMMS, CAFM and project planning software
- Awareness of architectural, electrical, and mechanical systems
- Developing knowledge of contracts, leases, and related legal documents
- Comfortable multi-tasking, staying calm under pressure and understanding results are expected
- Willingness to be available after hours and in emergency situations
- Ability to comprehend and analyze basic business documents
- Ability to respond effectively to normal and moderately sensitive issues applying appropriate tone
- Demonstrated developing ability to write reports, procedures, process documents and articles with limited input from manager
- Comfortable in presenting basic topics to peers
- Experience in solving moderately complex problems and deal with a variety of options in situations maintaining composure and professionalism
- Learning to draw upon the opinions and diversity of others before making recommendations that have a direct impact on the company
- Normally understand own limitations and frequently seek guidance on matters to minimize risk and thought validation
Preferred Qualifications:
- Bachelor's degree preferred with focus on business, technical or management
- Facility management certification and designations valued (CFM, RPA, FMA)
What's in it for you
At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you - both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance