We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team
Our Field Partner Management organization is pivotal in driving Celonis' growth by empowering our partner ecosystem. As part of this team, you'll work alongside Partner Managers to maximize client value through our technology. We focus on building strong partner relationships and ensuring our partners excel in delivering Celonis solutions. In the DACH region, where our partners are integral to our market presence, your expertise will be crucial in driving successful projects - from proof to transformation & everything in between. Continually leveraging the latest features and functionalities, such as the Process Intelligence Graph, OCPM, Artificial Intelligence, and Machine Learning, you will generate high-value use cases and ensure our partners and their customers stay at the forefront of innovation. As an ambassador to the most prestigious consulting firms in the world, you will drive Celonis’ international expansion and solidify our leadership in the industry.
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The Role
As a Senior Ecosystem Consultant in DACH, you'll be the use-case, solution, technical and value expert, being a key enabler to our partners to deliver exceptional Celonis projects - from proofs to transformations. You'll work closely with Partner Managers to ensure that partners are equipped with the knowledge and tools to drive their own and their customers’ success. Your role involves providing deep product expertise, business consulting, and advising partners on best practices for Celonis projects. You'll be a key player in ensuring our partners can leverage the full potential of the Celonis Process Intelligence Graph and its latest features and deliver maximum value within their engagements. Our North Stars are Customer Value, incremental non-linear growth and generating Win-Win-Win scenarios.
The Work You’ll Do:
- You intrinsically possess a high level of vision and dedication. Your excellent analytical skills in concert with the ability to interpret business processes and stakeholder management enable you to consult partners and customers in jointly generating business value.
- Strategically shape the way we engage and scale with partners in a highly cross-functional global team
- Lead and advise engagements together with our largest partners end-to-end
- Business Consulting: Assist partners in identifying and developing high-value use cases that address their clients' business challenges.
- Technical Consulting: Deliver comprehensive technical and product consulting to partners, ensuring they can effectively implement and utilize Celonis solutions.
- Solution Engineering: Provide expert advice on Celonis best practices, solution engineering, and project methodologies to partners.
- Product Champion: Drive the adoption of the latest Celonis features and functionalities among partners, ensuring they stay at the forefront of innovation.
- Joint Engagement Support: Collaborate with Partner Managers to support joint engagements, providing technical guidance and ensuring successful project delivery.
- Stakeholder Management: Become the trusted advisor of partners and their customers, managing top-level relationships with key stakeholders within the DACH region - internally and externally.
- Partner Advisory: Act as a primary point of contact for advisory needs from partners on their engagements, ensuring timely and effective resolution.
- Knowledge Sharing: Develop and maintain technical documentation, best practices, and knowledge resources for partners.
- Cross-functional Collaboration: Work closely with sales, product, value engineering and services teams to ensure alignment and support partner success.
- DACH Market Focus: Tailor enablement, drive project success and support to the specific needs and challenges of the DACH market.
The Qualifications You Need:
- Fluency in German and English is essential.
- Bachelor’s or Master’s degree in Computer Science, Business Informatics, Engineering, Management & Technology or a related field.
- 5+ years of experience in IT Services, Management Consulting, Business Process Reengineering, Digital Transformation or similar areas, with at least one year at a renowned consultancy
- Strong ability in critical & strategic thinking and problem-solving, helping you to quickly understand business problems and breaking them down into Celonis requirements
- Client-facing Project Management experience in managing multiple projects concurrently is a must, within SaaS is a big plus
- Extensive experience in project management disciplines, including documenting and maintaining project plans, risk/issue/action logs, and driving problem resolution in partnership with partners, customers and executives
- In-depth business process understanding, such as supply chain, financial services, IT service management
- Prior experience in working with or at some of the world's largest global service integrators or SaaS companies is a big plus
- Basic knowledge of SQL; experience with other programming languages such as Python, R or MATLAB is highly desired
- Excellent analytical skills as well as a strong interest or experience in Big Data, Data Mining, and Process Mining
- Strong relationship-building and communication skills with the ability to creatively explain and present complex concepts in an easy-to-understand, persona-oriented manner from technical experts through C-suite
- Self-starter, showing strong ownership, outcome-driven and a life-long learner
- Thrives in fast-paced, collaborative, and ambiguous environments with various stakeholders
- Experience working with or supporting partners is a plus.
- Knowledge of the DACH region market is a strong plus.
- Ability to travel within the DACH region as needed.
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What Celonis Can Offer You:
- Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
- Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
- Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more.
- Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
- Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
- Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
- Collaborate Globally: Join a dynamic, international team of talented individuals.
- Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
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