Product Strategy and Operations Intern
We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
The Team:
The Product Strategy and Operations team reports into our VP of Product Strategy and acts as a trusted advisor and business partner to Product Management, while working cross-functionally. The main objective of the team is to help our Product and & Engineering organization function at scale. We do so by establishing consistent cross-functional practices and frameworks, executing programs & projects to enable teams to manage their tasks with low friction, as well as facilitating and aggregating business, customer, and market data & insights.
The Role:
We are looking for an ambitious self-starter to dive into the field of product operations, project management and program implementation. You will be supporting strategic projects as well as owning and executing on some of our most important internal processes in the product organization.
The work you’ll do:
Examples of internal processes include:
- Feature request process - how we collect and manage requests for new product features from customers and our go-to-market (GTM) departments.
- Product review meetings - how we drive alignment and make decisions regarding the product's development, features, and direction.
- Early customer engagement programs - how we interact with customers early in the development lifecycle for new product features to get their feedback and iterate quickly.
- Product demos - how the product & engineering teams showcase their latest developments.
- Product launches - how we launch new products across 10+ departments including Technical Writing, Legal, Support, Enablement, Commercials, Marketing & Comms, and GTM Strategy.
Your day-to-day will include owning the operating cadence of projects and processes including, project planning, communications, follow-ups and technical execution end-to-end.
The qualifications you need:
- Preferred: Technical Bachelor’s or Master’s degree, such as in Computer Science.
- Strong communication skills with a keen interest in interacting with potential customers.
- Demonstrated ability to understand and empathize with customers' needs and challenges.
- Ability and willingness to tackle complex problems using both quantitative and qualitative approaches.
- A proactive attitude, taking initiative and driving tasks to completion.
- Strong verbal and written communication skills (including fluent English).
- Availability as soon as possible for 6-12 months (full-time).
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Soft Skills We’re Looking For:
As a Product Operations Intern, you impact the way how the Product Management operates internally as well as with external stakeholders. To make this happen, we need change makers in our team. Succeeding in this role requires some key competencies:
- Ownership: You are a changemaker and have a very high level of ownership. If you don’t fix a problem, no one will. You are a strong driver of your projects, very proactive, and make things happen.
- People: You have a very high level of empathy. You convince others along the way. You get along well with people, lead without authority, and engage a cross-functional group of people to work towards a joint goal.
- Product mindset: You are the product manager for product managers and have a strong product mindset. You discover and prioritize new initiatives based on our customers’ needs and come up with scalable solutions. At the same time, you don’t create processes for the sake of process, but for the sake of creating value for your internal customers. You break down bigger problems into feasible solutions and milestones. You think strategically and act long-term (= what are the next big things we need to improve in the org) while being pragmatic, hands-on, and delivering quick wins on the way.
- Project management: Excellent project management skills are the baseline. Most of the processes we implement are cross-departmental (e.g. the product launch management process runs across 40 departments). You cut through complexity and structure a complex project into its major building blocks. You create the best project setup and governance to achieve success.
What Celonis Can Offer You:
- Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
- Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
- Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
- Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
- Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
- Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
- Collaborate Globally: Join a dynamic, international team of talented individuals.
- Empowered Environment: Contribute your ideas in an open culture with autonomous teams.
About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video.
Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices
By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion