Salary range is:
$82,256.00 - $125,000.00
This position is bonus and/or commission eligible.
CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
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The Role
We are seeking a Product Owner to own the fast moving, Casualty product team for our internally developed IES/DPS product. We build enterprise class, hosted solutions that service thousands of end-users. This is a great opportunity for a highly motivated person interested in designing and developing modern software solutions for our applications and partners. Our Casualty solution automates and expedites the bill review process for our insurance customers, utilizing external and internal data sources business rules.
This position can be remote working in the central or eastern time zones.
Key Responsibilities:
In this role, you will be responsible for a cross-functional agile team consisting of skilled Software Engineers, QA Analysts, and other disciplines to deliver highly scalable solutions, while consulting with internal and external clients, including Product Management, User Experience, Account Management, Operations, Production Support, and Release Management. You will own the inputs and outputs for the team, as well as the team's internal software development processes.
- Manage the product development process, gather feature requests, schedule releases and coordinate work in a manner that ensures efficient on-time delivery of tasks and milestones.
- Translate high level business requirements and existing system processes into functional specifications, using user stories, UML diagrams, data dictionaries, etc., for the development team and manage changes to such specifications.
- Groom and prioritize backlog, develop user stories, and define acceptance criteria.
- Perform scrum master duties, including running standups, retrospectives, sprint planning, and management of the board in Azure DevOps.
- Assist in the business process with redesigning and documentation, as applicable, for new and existing technologies.
- Prepare instruction manuals, runbooks, and other training documentation, as needed.
- Prepare status reports by collecting, analyzing, and summarizing information.
- Perform system testing as needed for new products and production fixes.
- Coordinate User Acceptance Testing with customer stakeholders.
- Become a subject matter expert and be able to demonstrate product capabilities.
- Occasional troubleshooting using SQL and scanning code and understanding software patterns and architecture.
Requirements:
- Bachelors in computer science, Information Systems, Business Administration, or comparable degree.
- 5-8+ years of product ownership and business analysis experience in a custom software development environment
- 5-8+ years of scrum master experience running small teams
- 8-12+ years in the commercial software space
- Understands technological trends in the industry and uses this knowledge to develop innovative solutions to enhance CCC's competitive edge
- Excellent written communication skills - documentation, presentations, and flowcharts
- Excellent verbal communication skills - communicate w/business partners, internal audiences, technical analysts, developers, & other cross functional staff
- Working knowledge of reading and writing complex SQL queries for data manipulation
- Working knowledge of Visio and other graphical tools
- Expertise reading other people's code, JSON, and XML
- Familiarity with the use of Artificial Intelligence in business applications
- Comfortable working without or little oversight to learn and build expertise in the Casualty domain.
Knowledge and practical use of the following:
- Software development life cycle, including agile and waterfall
- Software and database fundamentals
- Existing and emerging technologies
- Tools to troubleshoot and resolve issues
About CCC's Commitment to Employees:
CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
CCC offers competitive compensation and benefits to support you and your families, including:
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
For more information about our benefits, please check out our careers site.
Here, you belong. You are seen, valued, and respected. We celebrate you for who you are and all you bring. Every voice is heard and is important to our success. You can hear what employees have to say about our culture here
If you require reasonable accommodation to complete a job application, please contact (800) 621-8070.