CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish.
Our advanced capabilities in AI, IoT, telematics, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy's digital transformation.
At CCC, our mission is to keep people's lives moving forward when it matters most. Diversity of experience and perspective is key to our pursuit so we can deliver a future of possibilities for our customers.
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The Role
Our program is designed to #CCCJumpstart your career! At CCC, you will work and learn alongside innovative and inspiring leaders and gain valuable experience working on real business solutions in a corporate setting. You will also have an opportunity to participate in unique events throughout the summer from professional development workshops to Lunch and Learn events with CCC colleagues and leaders.
Joining CCC as a Salesforce Support Intern, you will gain experience with Salesforce support for service and sales operations. You will work directly with our Services, Sales Operations and Finance groups in an agile environment and contribute to building new product features.
As a Salesforce Support Intern you will work on a variety of initiatives utilizing Salesforce's latest technology, with a focus learning the platform and supporting analysis activities
Key Responsibilities:
This opportunity is a paid, full-time, summer internship.
- Core Salesforce Skill-building & Support
- In order to build a strong skillset with Salesforce core fundamentals, you will partner with the rest of the Salesforce team to troubleshoot users' issues and deliver user enhancements. Key competencies you will acquire include:
- Analyzing & documenting user requirements
- Data cleansing
- User report building
- Support ticket maintenance and reporting
- Other Salesforce administration functions
- Assist in the customization, configuration, and maintenance of Salesforce CRM.
- Support the implementation of Salesforce solutions to streamline sales and service operations.
- Collaborate with cross-functional teams to gather requirements and translate them into Salesforce functionalities.
- Aid in data management tasks, including data cleansing, data imports, and data quality assurance.
- Assist in the creation and maintenance of reports and dashboards to provide insights into sales performance.
- Participate in user training sessions to promote adoption and utilization of Salesforce tools.
- Support ongoing Salesforce administration tasks, including user management, security settings, and system enhancements.
- Stay updated on Salesforce best practices, new features, and industry trends to contribute innovative ideas to the team.
- In order to build a strong skillset with Salesforce core fundamentals, you will partner with the rest of the Salesforce team to troubleshoot users' issues and deliver user enhancements. Key competencies you will acquire include:
Requirements:
If you have completed your junior year at a top-tier university and have demonstrated excellence in your academic studies, this opportunity is right for you. We are looking for candidates who offer strong collaborative skills and work well with a team. A strong interest in technology development and analysis is also key to success.
About the company's commitment to its employees
CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.
CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.
CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. For more information about our benefits please check out our careers site. Careers | CCC Intelligent Solutions | CCCIS
Each team member plays an important role in the company's success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms - underscoring the value CCC places on its employees.
Please check out our corporate profile as well as get a chance to meet some of us by clicking on the following link.
CCC Intelligent Solutions Jobs and Company Culture (themuse.com)