CCC Intelligent Solutions is a leading technology company helping to improve the insurance claims process for millions of people. Our award-winning SaaS platform connects more than 35,000 businesses, including insurance carriers, repair facilities, automakers, part suppliers, lenders, and others to streamline the process from start to finish.
Our advanced capabilities in AI, IoT, telematics, data, and analytics drive continual innovation across our platform, as we work to advance the multi-trillion-dollar P&C insurance economy's digital transformation.
At CCC, our mission is to keep people's lives moving forward when it matters most. Diversity of experience and perspective is key to our pursuit so we can deliver a future of possibilities for our customers.
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The Role
The primary objective of a Product Owner is to manage the product development lifecycle by addressing stakeholder needs, documenting requirements, managing development progress and testing delivered solutions. The Enterprise Analytics team at CCC works with each of CCC's business verticals to drive product adoption and improve customer outcomes by turning data into actionable business information.
Key Responsibilities:
- Translates high level business requirements into functional specifications for development team
- Works with business stakeholders and technical teams to analyze, document, and deliver complex product requirements
- Creates requirements documents, use cases, workflow diagrams, test scripts, product manuals, and other related documentation
- Analyzes data from source systems to understand business opportunities and processes
- Partners with UI and UX specialist to define product interface and user experience
- Develops quality assurance and testing guidelines for new software implementation and product enhancements
- Coordinates user acceptance testing with customer stakeholders
- Performs system testing as needed for new products and production fixes
- Demonstrates product features to internal stakeholders to gain feedback, drive feature prioritization and communicate value of the product
Requirements:
- Bachelor's Degree in Computer Science, Information Systems, Business Administration or related field.
- 3+ years of relevant business and data analysis experience
- Experience with databases including pulling reports using SQL and manipulating data outputs
- Experience with data visualization tools (Tableau preferred, Power BI) to visualize information and share insights with stakeholders
- Excellent written communication skills - documentation, presentations, and flowcharts
- Excellent verbal communication skills - communicate w/business partners, internal audiences, technical analysts, developers, and other cross functional staff
- Business requirements authoring/management, use case authoring, workflow diagramming, data dictionary authoring
- Understanding of the software development life cycle, agile methodologies and iterative product design
- Working knowledge of all aspects of Microsoft Office suite of products
- Python experience preferred
About the company's commitment to its employees:
CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.
CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.
CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members.
Each team member plays an important role in the company's success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms - underscoring the value CCC places on its employees.
Explore the Employee Experience at CCC.