Estimate Automation Analyst

Salary range is:
$68,096.00 - $100,000.00
This position is bonus and/or commission eligible.

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.

The Role

The Estimate Automation Analyst will combine their knowledge of vehicle construction and collision damage with data analysis, research, creativity, thought-synthesis, and collaboration to help decompose the broad estimating problems-space into discrete solvable problems. This position requires critical thinking, the ability to simplify a subject matter for all audiences, context switching between workstreams, and the ability to shift focus between big picture and small details. This is a remote position.

Key Responsibilities:

• Researches discrete topics related to vehicle damage estimating such as situations and cases under which specific repair techniques are used.
• Analyzes estimate data, part catalog and repair procedures and other inputs to prepare recommendations for approaches to solving challenges in estimating.
• Collaborates with team of subject matter experts to discuss and deliberate approaches for documenting vehicle damage to arrive at consensus recommendations.
• Uses specialized software tooling to document vehicle construction factors useful to authoring vehicle damage estimating.
• Tracks status and outcome of research activities in a work item tracking database used by the team.
• Communicates effectively with a diverse set of technical and non-technical stakeholders
• Performs research and analysis on how to solve domain-specific topics with many available inputs from AI predictions and algorithms
• Drives assigned tasks to completion while providing transparency on status
• Help define behavior for custom internal software tools to collect, author, and publish data
• Attend meetings prepared to review research results
• Groom and prepare datasets using Excel that illustrate problems or solutions
• Switch between tasks and research activities to ensure forward progress
• Avoid getting blocked or stuck on a single problem
• Promotes and maintains a positive work environment based on trust and respect

• 5+ years' experience in the automotive collision repair industry as a body shop estimator
• Extensive experience with CCC ONE estimating
• Comprehensive expertise in vehicle construction, collision damage repair, and estimating procedures
• Demonstrated experience conducting comprehensive research to create thorough and accurate estimates for consumers. Including the ability to analyze and compare various repair techniques, accurately identify required components and parts, and leverage multiple information sources—such as repair methods, technical manuals, digital databases, and direct manufacturer communications—to determine optimal solutions for complex repair scenarios.
• Experience collaborating with insurance carriers during the appraisal and claims handling process
• A strong understanding of pickup trucks and their extensive array of packages is beneficial
• I-CAR and/or ASE certifications are beneficial

• Proactive, with a bias towards action
• Detail oriented
• Research savvy
• Organized thinker that seeks to structure and rationalize information but can operate with some ambiguity
• Uses mix of analysis, critical thinking, and creativity to solve problems
• Wants to make a difference and is motivated by delivering value to customers in the form of product

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups