Sr. Analyst, Business Systems

8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220

CarMax, the way your career should be!

The Sr. Business Systems Analyst (BSA) is responsible for building relationships and processes between business partners and the Workday Technology team. The Sr. Business Systems Analyst evaluates processes and influences the outcome of multiple strategic projects simultaneously.

The Sr. BSA works with business partners to understand their needs or issues, gathers and documents business requirements and needs, and translates the requirements and processes for the Technology teams. The Sr. BSA is responsible for anticipating changes and championing I.T. systems and processes to align with those changes. The Sr. BSA ensures that application development efforts consistently meet CarMax® business requirements, direction, and standards.

• Gathers information from the business partners and Technology departments to develop BA processes and continuously improve the Technology platform
• Gathers requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, and business and workflow analysis
• Collaborates with subject matter experts in establishing the technical approach for solving problems and analyzing the tradeoffs between usability and performance needs
• Evaluates current processes with business users, recommend and champions potential Technology systems and process changes
• Creates and enhances processes, tools, and output to develop test scenarios for integration and system testing
• Follows the methodology for areas under their responsibility as well as proposing and championing improvements to the methodology
• Creates processes, defines methodology, and documents processes and procedures for the Technology team and under their role's responsibilities.

• Validates business requirements, ensures processes are efficient, output meets the business needs, assesses risk both quantitatively and qualitatively

• Advanced ability to analyze business processes in partnership with the business and technical teams
• Understands and can utilize various requirements gathering techniques to gather and clarify business and systems needs
• Ability to understand and implement data analytics requirements into the processes
• Able to identify and document system deficiencies and recommends solutions
• Able to compare and contrast alternative approaches to meet business objectives
• Excellent communication skills to include but not limited to verbal and written communication, delivering organized presentations, able to tailor message to the audience, and facilitate group discussions with diplomacy and proactively seeks diverse opinions
• Strong interpersonal skills, able to build consensus and build/maintain strong relationships by collaborating, motivating, and influencing business partners, leaders, key stakeholders, and peers to achieve a win-win solution
• Encourages and motivates fellow team members to challenge themselves and make innovative contributions and embrace new ideas

• Requires strong analytical and organizational skills
• Demonstrated ability to effectively estimate the efforts of others and the impact required to accomplish requested tasks/projects
• Ability to evaluate long term impacts when making recommendations and decisions
• Excellent analytical, troubleshooting, and problem solving skills and performs well in high pressure or stressful situations
• Drives through obstacles to successfully deliver project requirements
• Excellent organization and time management skills

• 4 year degree in IT related course of study, preferred
• 6+ years of Business Systems Analyst experience required
• 3-5 years experience working effectively with the business community gathering and translating requirements into functional or system specifications
• Prior Business Systems Analyst experience supporting Workday is preferred
• Prior Business Systems Analyst experience supporting a Cloud Based platform is required