Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
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Role overview
The Dealer Relations Account Executive role leads the success, retention, and growth of their book of business throughout the customer lifecycle. As the primary contact for dealers and dealer groups, DRAE's are responsible for providing an effective and communicative consultative performance analysis and technical support experience to ensure dealers are getting a positive value from their CarGurus subscription. Driving growth within the existing customer base through product upgrades, new product sales, renewals, and retention.
What you'll do
- Create, preserve, and grow relationships within a designated book of business through prospecting, sales calls, and rapport-building
- Onboard new dealers from the Acquisition team
- Identify cross-sell/up-sell opportunities using the CarGurus suite of products
- Increase revenue per client by re-negotiating subscription rates
- Accurately forecast monthly sales and retention achievement to management
- Contribute feedback to the larger CarGurus organization by utilizing strong analytical thinking, presentation, and problem-solving skills
What you'll bring
- 1-2 years of proven inside sales experience and closing ability
- Strong account management skills
- Good organizational skills
- Strong internal motivation
- Sandler Sales Training is a plus
- SaaS or Auto Industry Experience is a Plus
- Travel is recommended by not necessary or required
Working at CarGurus
We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid