Key Account Manager

Job Purpose and Impact

The Key Account Manager, will help build and maintain effective long term relationships while maintaining a high level of satisfaction to an assigned group of customer accounts, with general supervision. In this role, you will help to identify and contact prospective customers, establishing relationships to generate sales and repeat business and assessing customer needs to suggesting appropriate products, services and solutions.

Key Accountabilities

• Managing sales of varied products (Oils & Fats, Sweetener Starches & Specialty Food Ing., Cocoa & Chocolate)
• Understanding of clients Brands/Business and building account relationships beyond the buying level - gaining a thorough knowledge of customers business and operating procedures
• Developing strategy for the account, collaborate with team and lead the account to deliver the strategy.
• Managing existing business and driving growth in the food business through customer focus, agility & superior customer experience
• Efficient project management skills & Innovation led approach
• Good understanding of market segments & product knowledge
• Sound Commercial Acumen
• Create demand for our products and services
• Monitor customer and competitor activity and industry trends
• Participate in regular status and strategy meetings with Key people of all levels at customer to understand and meet their needs. To build strong connect with customers relevant top management team as well to drive business interests.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned.

• Bachelor's degree in a related field or equivalent experience
• Minimum of 7 years of related work experience preferably from B2B background
• Other minimum qualifications may apply