Sr. Specialist, HR Risk

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Sr. Specialist, HR Risk

Job Summary:

This role will be responsible for working with business partners to identify and consult on potential risks to Capital One, applying your risk/process management and analytical skills to drive well-managed risk activities. This role operates from a foundation of knowledge about the Line of Business with whom they are working, laws/regulations, processes, associated controls, good risk management and risk mitigation practices. This position will have a high level of exposure across HR supporting horizontal risk management.

General Responsibilities:

• FUSE management: Provide FUSE support to HR Risk Advisors and Risk Operations team according to Operational Risk Management Standards; Learn and understand new functionality; Attends User Meetings; Leads Demos & Change Management;
• Supports HR Division Incident management process and event/issue management in Fuse; performs QA oversight, facilitates assessments, updates systems of record
• Collaborates with Vertical Risk Advisors for timely delivery of HR Governance Roadmap (Project, process, risk management, & communications)
• Divisional CBT Oversight: Assignment and monitoring of quarterly compliance CBT's
• Control Execution Oversight for Business Risk Office Governance Activities: Provides direct oversight throughout control lifecycle, including creation, execution, monitoring, and remediation of ineffective controls in accordance with Enterprise & Data Governance Standards
• Owns and Improves process health of Rmap Control Coverage & Monitoring for HR Division against Compliance Policy: Delivers seamless end to end visibility into applicability requirements, control coverage, scontrol mapping, and measurement to goals
• Compiles reporting for management and the Quarterly HR Risk Report
• Drives collaboration between the risk, compliance, legal, and other business support functions; Provides guidance and advice to business partners on implementing risk policies and programs
• Ensures independent escalation of risk management gaps, issues, and concerns to executive management;
• Identifies opportunities to improve risk management practices and develops solutions to perfect risk management, eliminate waste, and deliver an exceptional customer experience
• Drives containment and remediation of process breakdowns in conjunction with compliance, legal and business process teams;
• Participates in risk forums and contributes to continuous improvement of risk management practices;
• Participates in and execute other special projects for the risk office on a periodic basis

• Bachelor's Degree or equivalent work experience
• 3-4 years of experience with at least 1 year of experience in Risk Management, Auditing, or a combination of these experiences
• Preferably with HR experience, experienced in a BPO, Banking, or Audit and Advisory industry
• Skills required:
  • Understanding of the risk management framework and techniques
  • Strong research and analytical skills to gather data/information for risk and controls analysis
  • Clear written and verbal communication skills
  • Good organizational skills
• Amenable to work in a mid shift schedule
• Amenable to work in a work from home set up and or onsite as required by the business