Sr Dir, Chief of Staff - Cybersecurity
Capital One's Cyber team is looking for an independent, self-starter that can deliver high-quality products with minimal supervision to provide strategic and tactical support for our organization.
As part of the Strategic Business Enablement team, you'll be in a critical position supporting our senior leadership. You'll work with a cross-functional team to include divisional Chiefs of Staff, Communications, HR, Finance, Product, and our Tech Leadership team to enable our collective organizational goals.
To be successful, you'll need to embrace change, think strategically about how best to communicate change, and move teams through the change curve. You'll also need an internal drive to seek constant improvement - you're comfortable with iterating on ideas and are always looking for ways to do better. You have strong verbal communication skills to complement your written ones and can clearly articulate ideas to, and influence, senior leaders.
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To help you determine if our role has your name written all over it, ask yourself a few questions:
- Do you thrive in a fast-paced, dynamic environment?
- Are you a strategic thinker who can also nail execution?
- Is masterfully juggling multiple priorities and changing direction on a dime just another Monday for you?
- Do you enjoy solving complex problems and driving action across the organization?
- Do you enjoy creating the best environment to enable associates to get their work done?
- Do you have a gift for building strong relationships with people with diverse styles across levels and functions?
- Is having fun while you work a given?
Responsibilities:
- Directly support VP to run the organization, with a particular focus on strategy development and execution, communications, engagement, culture.
- Be a strategic thought partner who can look around the corner and leadership support, and tech program execution
- Lead the team of chiefs of staff supporting each organization within Cyber
- Lead the strategy team responsible for developing Cyber's yearly strategy, quarterly board reporting, and other reporting / storytelling necessary to support presentations to executive committees
- Partner with Cyber's senior leadership team to create, socialize, and mobilize against data driven strategies
- Build relationships and collaborate with cross-functional key stakeholders to understand processes and drive results. Connect dots across multiple leaders to understand and aggregate impacts to the business.
- Advise leadership utilizing institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify the voice of Tech leadership
- Be a force-multiplier driving the effectiveness of the team
- Support and lead moderate to large horizontal priorities, programs, and special projects across the team
- Exemplify the Capital One Values by doing the right thing and serving as a culture carrier for the organization
- Work effectively in a cross-functional team
- Proactively identify opportunities for strategic change and execute upon those opportunities
- Manage multiple tasks simultaneously using strong time management and prioritization skills.
- Adapt positively to rapid-changing environment and business priorities, and adjust scope as needed.
- Have excellent communication and partnership skills which are essential for business management.
- Ability to quickly develop expertise on departmental processes and procedures.
- Demonstrate a proven track record of excellent delivery, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.
- Demonstrate critical thinking and problem-solving skills with the ability to manage detailed and complex information in a rapidly changing environment.
Basic Qualifications:
- At least 10 years of experience in communications, change management, event marketing, event management or chief-of-staff functions
- At least 5 years of experience in managing communications to a wide variety of audiences via internal communication channels (newsletter, intranet, internal social media, messaging platforms)
Preferred Qualifications:
- Bachelor's degree
- 7+ years of experience in developing communications strategies
- 5+ years of experience in Project Management, Process Management, or Agile Delivery
- 5+ years of experience working with engineering teams
At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $240,300 - $274,300 for Sr. Director, Chief of Staff
McLean, VA: $264,300 - $301,700 for Sr. Director, Chief of Staff
Richmond, VA: $240,300 - $274,300 for Sr. Director, Chief of Staff
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).