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Capital One

Senior Associate, Chief of Staff Team, Audit

New York, NY

Center 2 (19050), United States of America, McLean, Virginia

Senior Associate, Chief of Staff Team, Audit

Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.

Audit is seeking an energetic, self-motivated, detail oriented Senior Associate to join the Chief of Staff team. This Senior Associate position will manage several processes related to the Recruiting and Board Reporting activities for the Audit department, as well as other COS driven tasks as needed to support the Audit organization.

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Key Responsibilities:

  • Manage Audit's Recruiting process, which includes ongoing monitoring headcount request tracker, partnering with Finance and department leaders through headcount approval process, and communicating decisions to Audit teams and Recruiting
  • Perform a reconciliation of Recruiting headcount report while managing active job openings for the department
  • Facilitate bi-weekly meetings with Recruiting ensuring seamless partnership between Audit and Recruiting
  • Manage monthly Senior Management Committee meeting prep for the Chief Audit Officer, which includes management of meeting notes within Audit and meeting materials from 1st and 2nd line partners
  • Assist Chief of Staff Reporting team with administrative Board Reporting responsibilities such as, creating and managing daily task list, creating internal milestone views for department, and partnering with multiple Audit teams on various Board of Director deliverables to ensure on-time delivery
  • Manage quarterly Board of Director meeting prep for the Chief Audit Officer, which includes management of meetings notes with Audit and meeting materials from 1st and 2nd line partners
  • Assist Chief of Staff Reporting team with various quarter end reporting for 1st and 2nd line partners including Quarterly Audit Reports (QAR) that will be included in quarterly Risk Oversight Committee (ROC) reports
  • Collaborate with Chief of Staff Reporting team to provide assistance in Non-Associate Labor process, as needed
  • Share insights and draw connections between the various programs and processes to strengthen process and build efficiencies
  • Maintain and enhance process documentation, and be the key resource and SME for ongoing questions from leadership, regulators, and external auditors

Here's what we're looking for in an ideal teammate:

  • You have a strong background in process management and process optimization.
  • You are well versed in Google Forms, Google Sheets, and Tableau Reader.
  • You enjoy helping others, answering questions, trouble-shooting, and solving problems.
  • You are a critical thinker who constantly evaluates risk, connection points, and the importance of being well-managed.
  • You are organized, detail-oriented, and value clear, audit-ready documentation.
  • You are a team player AND you enjoy driving processes independently.
  • You are a clear communicator and can craft language that is precise with a clear call to action.
  • You possess a relentless focus on quality and timeliness.
  • You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
  • You're a firm believer that a rich understanding of data, innovation, and technology will only make you better. This will require leveraging the power of data analytics and furthering your technical expertise.

Basic Qualifications:

  • Bachelor's Degree or military experience
  • At least 2 years of process management experience
  • At least 1 year of experience supporting, partnering and interacting with internal business clients
  • At least 1 year of experience writing and sending communication to large audiences
  • Proficiency in Google Forms and Google Sheets

Preferred Qualifications:

  • 1+ year experience with Business Intelligence I reporting tools (Tableau)
  • 1+ year experience in Communication
  • 1+ year of Risk Management experience
  • 1+ year of Project or Process Management experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $87,300 - $99,600 for Sr. Process Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Client-provided location(s): New York, NY, USA; Wilmington, DE, USA; Richmond, VA, USA; Plano, TX, USA; McLean, VA, USA
Job ID: capital-R184984
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led

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