Principal Process Manager - Training Governance

A successful candidate will demonstrate excellent experience in thought leadership, and project/process management, have strong written and oral communication skills, have a strong attention to detail and be solution oriented.

Key Responsibilities:

• Manage AML Training processes such as AML Annual Training Plan process
• Oversee training governance, reporting, and training assignment validation
• Identify opportunities to develop and enhance governance improvements / controls to mitigate risk or increase quality of work
• Provide support as needed in training development (content review and training logistics)
• Assist leadership by identifying issues, diagnosing problems, generating alternative solutions, and analyzing opportunities
• Assume personal responsibility for projects and follow-through to completion with minimal need for direct supervision
• Comfortable working in a team environment / managing inputs into projects, as well as being an independent contributor
• Demonstrate ability to create buy in for training modalities and hold self, team and/or stakeholders accountable to project timelines or communicate risks for delivery

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification
• At least two years of experience in Risk Management, Process Management or Project Management

Preferred Qualifications:

• Bachelor's Degree
• Three or more years of experience in a Risk, Compliance, Project or Process Management role
• Three or more years of experience with training program design and learning management systems
• Three or more years of experience in project management, managing multiple, simultaneous projects with various inputs
• Demonstrated problem-solving and analysis skills, with keen attention to detail
• Exceptional professional communication and technical writing skills
• Ability to learn new systems, software applications and tools quickly and thoroughly
• Certified Anti-Money Laundering (CAMS) certification or Anti-Money Laundering (AML) experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $93,400 - $106,600 for Principal Process Manager

McLean, VA: $102,700 - $117,200 for Principal Process Manager

Melville, NY: $112,000 - $127,800 for Principal Process Manager

New Orleans, LA: $93,400 - $106,600 for Principal Process Manager

New York, NY: $112,000 - $127,800 for Principal Process Manager

Plano, TX: $93,400 - $106,600 for Principal Process Manager

Richmond, VA: $93,400 - $106,600 for Principal Process Manager

Wilmington, DE: $93,400 - $106,600 for Principal Process Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).