Locations: VA - Richmond, United States of America, Richmond, Virginia
Principal Associate- Process Management | Retail Data Management Control Operations
The Retail Data Management and Governance Team at Capital One is dedicated to identifying, managing, and effectively mitigating data risk for our customers and our associates. We are seeking a highly motivated, disciplined, process professional who excels in a team environment and has a continuous improvement mindset. The successful candidate will have excellent organization, influence, communication and problem solving skills, strong attention to detail, and the ability to quickly adapt to change.
As a Principal Associate of Process Management you will oversee and execute formal controls that manage data risk across the Retail Bank organization. You will be on the first line of defense to ensure our data is secure, well-managed, and in compliance with enterprise and regulatory data standards. Our group is driving a culture change where data management is top of mind for our associates, and you will have the opportunity to play a pivotal role in making this happen.
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General Responsibilities:
- Engage with Risk partners in first and second lines of defense to drive successful implementation and operation of data management controls
- Support and coordinate programmatic execution of first line of defense assessment of data management controls' effectiveness
- Oversee timely delivery of control testing and governance deliverables, including research and preparation of content, reviews, and approvals prior to execution
- Collaborate with Retail Data Management and Governance team control process owners to identify and implement process improvements, drive issue resolution/risk mitigation activities, and track and resolve process breakdowns
- Lead and own oversight of smaller process improvement work and collaborate with cross-functional teammates on larger initiatives
- Identify opportunities to streamline, automate and enhance our data governance practices, processes and controls
- Collect data and information and use analytics and reporting to provide transparency to senior leadership and executives
- Influence updates to policies, standards, and control descriptions
- Participate in risk/controls forums and contribute to the continuous improvement of risk management practices and processes
- May lead a team and/or direct others on projects
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 1 year of Data Management experience
- At least 3 years of Audit, Compliance, or Financial Risk Management experience
- At least 4 years of Process Management or Project Management experience
Preferred Qualifications:
- 1+ years of Microsoft Office or G Suite experience
- 2+ years of control design or testing experience
- 6+ years of Project, Process, or Risk Management experience
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
- Risk Management, Compliance, or Audit certification
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).