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Capital One

Pr. HR Specialist (HR Risk)

San Pedro, Philippines

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)

Pr. HR Specialist (HR Risk)


To assist the Manager/Sr. Manager/Director in Human Resources sub-function such as Risk Management.. Train, develop, and coach direct reports through regular interaction in order to achieve individual and group targets, as applicable.

General Responsibilities:

- Supervises a team or manages assigned sub-function, including but not limited to:

  • Risk Management: Identifies, assesses, monitors and mitigates risks within HR consistent with Capital One's internal controls and policies, as well as local regulatory and legal requirements.
- Performance analysis and reporting. Ensures individual and team productivity targets are achieved by reviewing daily, weekly, and monthly performance, as well as identifying interventions needed. Provides monthly team and other lines of business for critical business and site decisions. Ensures accuracy in team reporting and reports discrepancies.

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- Stakeholder management. Consults with: a) line of business to ensure functional services are aligned with business requirements and corporate policies, b) US counterparts to ensure outcomes and implementations are aligned with intended plans and design, and c) third-party entities such as vendors, government, etc., if applicable.

- Process improvement. Conducts scheduled and random audits to ensure compliance with all applicable corporate and legal laws and regulations. Regularly communicates organizational and process updates to direct reports, as applicable.

- People development (as applicable). Engages team in regular coaching and feedback to improve performance and develop competencies. Conducts mid-year and year-end performance reviews.

- May be assigned/rotated across related sub-functions, including but not limited to sub-functions within HR

- Other job-related duties that may be assigned from time to time.

Basic Qualifications:

  • College graduate or with equivalent relevant work experience.
  • 5-10 years working experience in related discipline, with 3 years in a supervisory role
  • Understands the risk management framework and techniques
  • Strong analytical skills to understand risk processes and identify appropriate controls
  • Excellent oral and written communication skills; Customer focused; Strong analytical and problem solving skills; Ability to influence across all levels; highly organized and able to work independently; Proficient in Microsoft Office, Google Data Studio, DocuSign, GSuite applications, Confluence, Looker Studio, Google Workspace and Workday
  • Work set up is Hybrid - candidate must be amenable to work in Alabang
  • Must be willing to work in a Mid Shift schedule

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Client-provided location(s): Muntinlupa, Metro Manila, Philippines
Job ID: capital-R185797
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led

Company Videos

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