West Creek 2 (12072), United States of America, Richmond, Virginia
Manager, Learning Program Delivery Lead - Tech College
As a member of the Tech College leadership team, the Tech College Programs Delivery Leader will be responsible for partnering closely with key business partners in Capital One's Tech organizations to deliver practical and immersive tech learning experiences. This role will partner closely with the leaders, instructional designers, software engineers and tech associates, and other stakeholders to deliver and implement engaging learning experiences for several signature Tech College learning programs. Our dedicated learning team works with a group of highly engaged partners to envision and deliver the future of Tech training at Capital One.
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The ideal candidate for this position:
- Has excellent project management and event planning skills
- Has experience delivering dynamic immersive learning experiences, with a particular focus on cohort learning / program experiences
- Has experience driving communications with participants and presenters to keep them apprised of important details and developments
- Has a consultative skill set that allows them to partner effectively with a wide range of senior leaders and subject matter experts.
- Communicates with a variety of audiences with a dynamic and conversational style in both written and verbal channels
- Has an eye for detail and a keen ability to organize, move, select, synthesize, summarize and edit information to make it effective
- Builds trust-based relationships with clients to foster credibility throughout the team
- Has experience in people leadership
- Curious and interested in learning more about our core subject matter: How Capital One makes and manages risks in lending decisions
Key Responsibilities
- Provide program and people leadership into the Tech College development programs
- Partner with business leaders, lead the nomination and selection processes for several programs
- Partner with the learning design team on continuous improvement of the curriculum
- Engage with tech leaders across company to ensure consistently positive experience for program's associates
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.
Basic Qualifications
- High School Diploma, GED or equivalent certification
- At least 3 years of experience managing learning programs or events for various audiences
- At least 2 year of people leadership experience
Preferred Qualifications
- 2+ years of experience working in the Tech industry
- 4+ years of experience in training programs or learning and development
- 4+ years of experience in project management, event management, and/or program delivery
- Project Management Professional Certification or knowledge of Agile methodology
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).