Director, Technology Risk- Enterprise Services Risk

Director, Technology Risk- Enterprise Services Risk

Director, Technology Risk- Enterprise Services Risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

As a Technology Risk Director in Capital One's Tech and Product Risk Office, you will apply your risk management, cyber, and technical expertise to the company's Technology organization. You will partner across Enterprise Services, Divisional CIOs, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and reporting in order to better manage the company's risk in an open and collaborative environment.

In this role, you will:

• Serve as the Technology Risk Guide leader for the Enterprise Platforms Technology and Product Leadership Team and respective software engineering teams to propel technology risk agenda and help them make informed risk-based decisions.
• Assist Tech and Product Risk leadership in delivering against their strategy and services
• Provide oversight and guidance on key strategic Technology initiatives
• Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as second line Technology and Cyber organizations and Compliance; collaborate effectively across multiple organizations to achieve objectives
• Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One's strategic risk direction
• Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts
• Design and implement internal risk and control governance processes
• Influence leaders within Tech, Cyber, Product, second line risk organizations, the developer community, and Internal Audit on key technology risks and actions needed
• Develop and monitor risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
• Support Risk Control and Self Assessments (RCSAs)
• Understand, document, and analyze current state capabilities leveraging one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework.
• Advanced knowledge of cloud computing and of third-party collaboration platforms such as Google apps, Zoom, Slack, Confluence etc.
• Familiarity with Generative AI technologies, including safeguards and associated risk management activities.
• Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that enable the design, development, refinement, and usage of risk methods.

• High School Diploma, GED or Equivalent Certification
• At least 7 years of experience in Cybersecurity, Technology, Risk Management, or External Audit, or a combination
• At least 7 years of experience in project, process, or program management
• At least 7 years of experience planning and leading IT audits or risk assessments
• At least 7 years of People Management experience

• Bachelor's Degree or Military Experience
• At least 10 years of experience in Cybersecurity, Technology, Risk Management or External Audit, or a combination
• At least 10 years of experience in project, process, or program management
• Cyber and Risk Certifications (CRISC, CISM, CRCM, CAMS, CIPP, ABA Risk Management Certification)
• Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders
• Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands, and timelines
• Consulting experience with a Big 4 firm is a plus