Compliance Manager

Role summary:

Manages day-to-day activities and operations for a team of associates within the Legal and Compliance group. Manages, coaches and oversees the performance and development of a team of associates. Anticipates future business needs and identifies opportunities to enhance Legal and Compliance's services. Uses professional concepts, business objectives and creativity to deliver effective solutions to complex problems. Sets the tone in the department by constantly modelling and supporting Capital's core values. Serves as a deep subject matter expert on compliance issues within the department.

Primary responsibilities/essential functions:

• Manages and oversees day-to-day compliance functions and initiatives within the Legal and Compliance group.

• Provides direction to associates and assists them in completing their projects and assignments.
• Provides guidance on operational compliance issues, technical questions and business processes, as appropriate.
• Manages operational workflow and escalates issues to senior manager and Head of Legal (Canada), as needed.
• Defines quality checks and may verify the accuracy of complex work performed by associates.
• Keeps abreast of internal and external trends and makes recommendations to better align with evolving business priorities and regulations. Analyses new/amended regulations and impact of implementation to business practices.
• Participates in discussions with relevant stakeholders to review, edit and approve changes to policies, processes, procedures and technology needs to ensure they align with business needs and are in compliance with regulatory developments.
• Works closely with global legal and compliance teams to ensure consistency in compliance approach.
• Represents the Legal and Compliance group in a variety of interactions with internal departments and external groups.
• Establishes and sees to completion team goals and objectives to support broader business area objectives.
• Participates in discussions with senior manager and Head of Legal (Canada) to ensure adequate staffing in order to complete departmental responsibilities.
• Reviews compliance business practices, processes, and systems in order to support continuous improvement opportunities within the team and in cross-departmental initiatives.
• Ensures the highest level of service is efficiently delivered.
• May serve as an escalation resource on compliance issues for other business areas.

• Displays expertise and knowledge in Legal and Compliance's various functions.
  • Provides guidance on operational compliance issues, technical questions and business processes.
  • Develops solutions to complex problems that require the regular use of ingenuity and innovation; ensures solutions are consistent with organizational and business objectives.
  • Represents Compliance in a variety of interactions with investment group professionals, vendors, senior business leaders and external groups.
  • Makes independent decisions on matters of significance, including policies and procedures, marketing/sales and operational matters.
  • Oversees legal processes including, regulatory filings, registrations & updates, marketing and other compliance reporting, etc.
  • Monitors and oversees our AML/ATF program, sanctions and related reporting.
  • Research and reviews documents for regulatory exams, audits and legal processes. Acts as the first point of contact for requests from external groups. Responds to questions and inquiries escalating matters to Legal and Compliance management team.
  • Interacts with external counsel, auditors and regulators, on issues of high complexity, as appropriate.
  • Ensures internal departments are current with compliance policies and regulations. May train business areas on compliance processes.
  • Analyses new/amended regulations and impact of implementation to business practices. Proposes appropriate solutions/implementation strategies in response to regulatory changes.
  • Supports internal departments with communications to external parties.
  • Leads/participates in departmental and interdepartmental projects to create new processes.
  • Drafts, reviews and revises internally generated documents for compliance and business purposes. Provides comments on agreements and other materials from a Compliance perspective.
  • Leads efforts to improve and enhance processes within area of expertise.
  • Actively participates in industry associations to ensure current knowledge of regulatory developments and industry best practices.

• Collaborates with Senior Management to select, develop and maintain an effective team. This includes:
  • Builds a highly engaged and motivated team that continuously improves our operating environment with the way they think and work.
  • Fosters an "Adapt & Grow" environment.
  • Sets the tone.
  • Engages the team.
  • Drives the Business / Drive our Business.
  • Challenges Self

• Responsible for managing associates in the team.

• Demonstrates sound judgment, nimble learning, a high degree of intellectual curiosity and the ability to deal with ambiguity to resolve matters of high complexity.
• Demonstrates highly effective written and oral communications skills with a diverse group of associates, senior business leaders and a diverse group of individuals outside the organization.
• Demonstrates initiative by identifying issues and recommending solutions on complex and broad matters.

• Demonstrates ability to plan processes and assign work for a group or team to assure work is completed in a timely manner.
• Demonstrates ability to influence groups and other associates.
• Demonstrates ability to collaborate and develop/maintain working relationships inside and outside the organization to enable effective completion of business objectives.
• Demonstrates effectiveness in leading/facilitating a variety of meetings.
• Demonstrates ability to lead and manage projects across multiple teams or groups.
• Demonstrates decision making skills based on thorough analysis, expertise and judgment.
• Demonstrates broad knowledge of regulatory compliance standards. Exhibits knowledge in current and possible future policies, practices, trends, technology and information affecting the department/business area and overall organization.
• Demonstrates broad knowledge of Capital Group's functions, policies, practices, procedures and systems.
• Demonstrates fluency within the asset management industry and stays current on industry developments that may impact Capital Group.

• Degree / 7+ years of compliance experience in financial services.
• Completion of the Canadian Securities Course and Partner, Directors and Senior Officers Course or Chief Compliance Officers Qualifying Exam.
• In-depth knowledge of Canadian compliance and regulation, particularly with respect to investment fund manager, portfolio management and exempt market dealer businesses.
• Ability to multi-task, detail-focused; possess strong analytical, written and oral communication skills.
• Bilingualism is an asset (English and French)