Job Description:
This client-facing role will suit an expert Service Management System (SMS) professional with a successful recent track record in the integration architecture and delivery of ServiceNow solutions. Candidates will be experienced in leading technical ServiceNow engagements end to end, providing solutions leadership, content and governance to consult initiatives and projects.
The Integration Architect will define the integration solution and building blocks, conform to standards and best practices, while being realistic with constraints and alternatives, adhering to goals, budgets, and timelines. They will have substantive ServiceNow knowledge across its suit of Product lines.
Responsibilities:
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§ Development of ServiceNow Integration Architecture for SecOps and/or HRSD solutions
§ Use Integration Hub Enterprise and Spoke
§ Leadership, expertise and delivery for ServiceNow based consulting initiatives and pre-sales engagements
§ Define business problems/opportunities with constraints, goals, budgets and timelines
§ Propose and provide solution options business cases, prototypes and walk-throughs to all required levels of stakeholders
§ Document and gain acceptance / approvals of selected final solutions
§ Execute architectural solutions in capacity as a ServiceNow leader, subject matter expert, compliance monitor, and go-to architectural authority on projects
§ Assessment of current state processes and tools
§ Identification of platform solution options
§ Definition of solution and integration requirements
§ Development of architecture and implementation plans
§ Coach and advise ServiceNow Developers
Qualifications:
Skills and Experience Requirements:
5-7 years of experience with Integration to Corporate Systems
• Minimum of 5 years of ServiceNow Architecture, design and development experience
• Experience developing ServiceNow solutions and technical design documents from business requirements
• At least two full lifecycle ServiceNow implementations in the role of a lead architect
• Enterprise/large Service Management implementation experience
• Hands on experience with SecOps and/or HRSD
• Programming expertise in Java, JavaScript or other functional programming languages
• Demonstrated understanding of ITIL practices
Skills and Certifications
• ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must
CTA Preferred, Certification in SecOps Preferred
• ITIL v3 certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful collaboration experience & proven leadership abilities
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
About Capgemini
Capgemini is a global leader in partnering with companies to transform and lead their business by harnessing the power of technology. The Group is guided everyday by its purpose of igniting human energy through technology for an inclusive and balanced future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, motivated by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Get The Future You Want | www.capgemini.com
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever vital to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please get in touch with your recruiting contact.
Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.