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ServiceNow Developer

Peoria, IL

About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on our strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in over 70+ countries.

About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. Cloud Infra Services helps clients virtualize and optimize their digital transformations through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.

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Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

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Job Title: Delivery Architect - ServiceNow Developer

Location: Chicago, IL, Dallas, TX or Atlanta, GA areas. This is a hybrid position. You need to go into the office 2x to 3x a week. However, this is a flexible position and you can determine which days you go to the office. You need to be available to travel to clients potentially up to 25% of the time. We pride ourselves on being a flexible culture.

Travel: 25%

Job Description:

This is a Service Mapping / ITOM Developer role. You must have proven experience in developing Service Maps. And, preferred experience in developing and mentoring junior developers.

In collaboration with Service Integration and Management consultants, will assist clients in the implementation of Service Management practices based on Capgemini and industry standards.
Responsible for demonstrating IT Service Management and other IT Practices to optimize, transform, and ensure IT Organizations are compliant, efficient, and effective using the ServiceNow platform.
Assists ServiceNow System Administrators, SI Process Consultants and Business Analysts with incident resolution, as needed.

• Co-Designs and develops new ServiceNow applications and services
• Assists ServiceNow Business Analyst in estimating release level of effort
• Provides mentoring and guidance for ServiceNow System Administrators
• Leads layered business requirements and works to completion

What You Bring:
• Experience in the sophisticated administering of ServiceNow Platform

• ITOM and Service Mapping Development
• Enterprise and/or IT Service Management
• Scripting - JavaScript, Web Services, HTML, CSS, Jelly
• Understanding Agile and SCRUM
• Ability to work with a remote team, requiring validated written and spoken skills via phone and email (writing skills)
• Validated attention to detail
• Knowledge and work experience in JavaScript/ Angular/ AngularJS

• Confirmed experience in JavaScript coding (optional)
• Experienced in working with relational databases (optional)
• Has worked with LDAP, AD, SSO, Email Infrastructure, Web Services (optional)


NOTE: CSA Certification is required to be considered. Within six months, other certifications in ServiceNow may be required to complete.
• ServiceNow System Administration certificate CSA
• ITILv4 Foundation Certified is ideal
• ServiceNow Implementation Specialist certificate (optional)
• ServiceNow Scripting certificate (optional)
• Application Creation in ServiceNow

What we offer:
Your career matters to you and is relevant to us too. Because your goals and needs are evolving, we offer clarity, leeway and support to help you grow and progress in your career. Our approach builds notably on our comprehensive proficiency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and gives value for our clients.
Our collective values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with a diverse group of backgrounds and work experiences. We strongly encourage women, veterans and active military service personnel to apply.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever vital to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

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Please be aware that Capgemini may capture your image (video or screen shot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Client-provided location(s): Illinois, USA
Job ID: CapGemini-074296
Employment Type: Other